Inlogproblems with app
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Hi,
Everytime I want to log in via the app, I receive the massage that the log in or the password is incorrect. However, when I try to log in with the same credentials on the computer, there isn't any problem and I can play OSM.
Also, I tried to 'recover' my password on the app by using 'forget' password but I don't receive an email. I also tried this already multiple times.
Furthermore, I tried to delete the app and re-install it but without any success.
Is there someone who can help me? Thanks in advance.
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@kerstenke123_nl Hi mate,
Could you please look at the button in the top right corner of the OSM on the App and see if you are sure you were using the correct region/version while trying to log in?
Your account belongs to the Dutch version.
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Hi mate,
I didn't see the region in the top right corner. However, I checked the settings of the app on my Iphone and you are correct. I changed it to Dutch and now I'm able to log in on the app.
Topic can be closed.
Thanks!
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Cheers