Pw problem
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Didn't set pw for my acc so what i can do?
Manager name :thefighter_1 email: saad.elhelawy71@gmail.com -
Hi, if you set an email on your account, then you should log in via web and click forgot password. New email will be send to e mail with a new password.
If you have not set an email or you forgot email you set, then send new mail to EN.support@onlinesoccermanager.com with a clear explanation of the problem and include manager name.
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In this case you'll have to send an email to support mail that include both of the manager names, since it's against osm terms to own more then one osm account.
When you've any kind of account problems, you should always contact support by email first instead of creating a new account.
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@Acantha said in Pw problem:
In this case you'll have to send an email to support mail that include both of the manager names, since it's against osm terms to own more then one osm account.
When you've any kind of account problems, you should always contact support by email first instead of creating a new account.
I made a new acc to post here since i cant log the other acc
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@saad-Elhelawy I know that but that doesn't make it right
For issues like that one there's the support mail, so it wouldn't be needed to create a new account. It might be an idea to make a note of that email or list it in your contacts, because you never know when you might need it again. -
@Manager-PR-9 said in Pw problem:
Hi, if you set an email on your account, then you should log in via web and click forgot password. New email will be send to e mail with a new password.
If you have not set an email or you forgot email you set, then send new mail to EN.support@onlinesoccermanager.com with a clear explanation of the problem and include manager name.
Already i sent emails to this staff email but no respond!
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@saad-Elhelawy Hi, OSM staff are real humans, and it may take a while to respond. But in 48 hours they should be on their way.
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@Acantha @Manager-PR-9 Thanks guys
@saad-Elhelawy Hi,
If you have followed all the advice above, then you have to be patient and wait till you get a reply .