@japie4_NL

Hi there,

If you do not receive the Bosscoins inmediately, then you can claim them on the career page.

Otherwise you will have to contact our customer support through the below link.

https://support.onlinesoccermanager.com/hc/nl

Click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

@Caner-482

Hi there,

If you have a home and away match, then you will play the home match at your own stadium. Only the final match of the Winners Cup is played at neutral ground.

@Karyuu-no-Tekken

I'm glad to hear that it worked 🙂

I will close your topic then.

@kizilsrc

Hi there,

Then you are probably tryin to login on the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions of OSM that operate seperately from each other. You can have an account on both versions, but they only work on the version that the account was created on.

On iOS you can switch the region from the settings of the OSM app through the settings of your phone.
On Android you can switch the region on the login page of the OSM app.

@BPutzeys_NL

Hi there,

You will have to log out directly in your Google Play account.

@Caner-482

Hi there,

As @bacon-man_8 already mentioned, you will only have around 7 days to claim the ticket. After that it expires.

@Mol123321_NL

If the username/password is incorrect, then that means you are trying to login on the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions of OSM that act independently from each other. You can have an account on both versions, but they only work on the version where the account was created on.

To login to the Dutch version you will have to switch the region. On Android you can do that on the login page of the OSM app.

@migueldios10

Hi there,

I have re-opened your topic.

Unfortunately, the monetization team can't do anything at this time. If the 60 day wait period has ended and you still didn't received the Bosscoins, then please contact Fyber again.

Since there has been no new questions about this issue, I will close this topic

@cartel_859

This was because he transfered to Sevilla after the last update was made to the Champions Cup league on OSM. That's why he was missing. They have now added him to the Sevilla team, but this will only be in effect for leagues that are created from today onwards.

@Santyh07

Hi there,

Locked/suspended account and cheating in general won't be handled on this forum. You should either appeal to the lock by login into your locked account, or if that's not possible, then you should contact our customer support through the below link

https://support.onlinesoccermanager.com/hc/en-us

After that, click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

@ziekeman1

Hi there,

When you place them on the bench they could still be substituted later in the match. If that happens they won't get their fitness back to full.

If it happens again make sure to check if they weren't substitued. If they weren't then report it again and make sure to add some screenshots.

@eraykslaliiii

Hi there,

Some general info about these Bosscoins packages:

Which ads do they remove:

The banner at the top of your screen

Which ads they don't remove:

Watching a video for Club Funds, Bosscoins or to reduce certain timers

If you are refering to the OSM app, then you probably clicked the orange 'continue +more button' after your match had been played. This button will let you watch the first of the three ads in the Finance page to receive extra Club Funds and Bosscoins. If you do not want to watch those ads, then you need to click the dark blue 'continue' button, which is directly above that orange button.

@TP12

Hi there,

Please be aware that Bosscoins only 'dissapear' if you use them, unless you obtained the Bosscoins in an illegal way. So you most likely have spend them on something. Most common 'coin spender' is buying a player using Club Fund Compensation (spending extra Bosscoins to buy the player). Below a certain amount of Bosscoins you won't receive a confirmation button.

Also be aware that knowing where you spend your Bosscoins on is your own responsibility. If you want to know where you spend the Bosscoins on, you can try contacting our customer support through the below link.

https://support.onlinesoccermanager.com/hc/en-us

From there click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

@Theramos97

Hi there,

No worries 👍