Password problem


  • I had an account i played fot two days and for a memory issue i had to uninstall the app and reinstall it and when i did reinstall it i had a password issue and even if i used the mail in the begining the account is irecoverable and i wonder now how i can recover my account it's Hamiyara
    ps when i try to create a new account within the same name a message : this name has been already uses appears

  • English Moderator

    @hamiyara96
    Hi, first I'll like you to read the OSM Terms regarding multiple accounts.
    If you have set mail on that account then you can request a new password by clicking the 'forgot password' button then enter the mail address you used to register the account and a new password will be sent to the email address.
    But if you haven't set email, then send mail to [email protected] and explain the problem.

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