Not able to use App iPhone
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Hi all,
I have issues with logging in on the App on my iPhone. Seems that my credentials are wrong but I am able to log-in with these credentials om my phone in Safari and on my Windows computer. Can someone help me out?
Cheers!
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@youritabeling_nl
Hi, it may be that you're trying to login through the world version instead of the Dutch version on the app. On the app try to change from world to Dutch and this should work. -
@king_jamiu_10 thank you for your quick reply! How can I change the language? Can’t see any setting only “new account” or “forgot password”
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@youritabeling_nl
At the top left corner of your screen on the login page click on the "world" and change it to Dutch. -
@king_jamiu_10 well there is nothing to see on the homescreen, otherwise I am smart enough to change it haha. Just changed my mobile language to Dutch so the app is shown in Dutch but still it says “managername/password wrong” but this isn’t the case.
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@youritabeling_nl
That Won't help.
On your phone go to app manager>>OSM then clear app data, restart app and in login page you should have this. Then when you click world it'll change to Dutch version. -
@king_jamiu_10 thanx! Finally worked. Went to setting in my phone itself and there I was able to change the language settings and now it’s working. Thanx for your help
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@youritabeling_nl
It's good to hear that this is solved
So it's now time to close this topic
