Home bug
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Every time I try to login to OSM, it appears a page called "Ops!" which says me that there is an error. Please help me.:flag_it:
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@tp9923 Hi, welcome.
Please try to remove cookies and cache first. -
If I remove cookies and chace wouldn't be a problem for my computer?:thinking:
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@tp9923 Nope, it's a good thing to remove cookies and cache once in a while.
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Unfortunately the problem persists.
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@tp9923 Then please fill in the complete template that you can find in the important topic including a screen of your error.
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I think I've done what you recommended me.
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@tp9923 Not exactly, template is missing.
You opent a new topic and that was not necessary, you can put the template and screen in this topic. -
OK I'll do that. What do you mean for template exactly?
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@tp9923 Fill this form
Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not manadatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)***For bugs related with the full website and Facebook versions, please add:
Browser:***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version: -
@pawne94 Have I to write also my password?
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@tp9923 No, no.
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What is the League number?
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@tp9923 It says "League number: (not mandatory if you don't know how to find it)"
Which means you don't need to type it if you can't find it. -
Can not sign in with facebook. Why not?
I have seen this the last 3 days now on my computer.
