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    • T
      tp9923 Italian Users last edited by

      Every time I try to login to OSM, it appears a page called "Ops!" which says me that there is an error. Please help me.:flag_it: 😥

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        Hespera @tp9923 last edited by

        @tp9923 Hi, welcome.
        Please try to remove cookies and cache first.

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          tp9923 Italian Users last edited by

          If I remove cookies and chace wouldn't be a problem for my computer?:thinking:

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          • H
            Hespera @tp9923 last edited by

            @tp9923 Nope, it's a good thing to remove cookies and cache once in a while.

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              tp9923 Italian Users last edited by

              Unfortunately the problem persists.😖

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                Hespera @tp9923 last edited by

                @tp9923 Then please fill in the complete template that you can find in the important topic including a screen of your error.

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                  tp9923 Italian Users last edited by

                  I think I've done what you recommended me.☺

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                    Hespera @tp9923 last edited by

                    @tp9923 Not exactly, template is missing.
                    You opent a new topic and that was not necessary, you can put the template and screen in this topic.

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                      tp9923 Italian Users last edited by

                      OK I'll do that. What do you mean for template exactly?😃

                      pawne94 1 Reply Last reply Reply Quote 0
                      • pawne94
                        pawne94 English Users @tp9923 last edited by

                        @tp9923 Fill this form
                        Login: (Login of the user with the bug)
                        Account: (Slot1, Slot2, Slot3, Slot4)
                        League number: (not manadatory if you don't know how to find it)
                        Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
                        Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
                        Screenshots: (Full screen - URL and time should be presented)
                        Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

                        ***For bugs related with the full website and Facebook versions, please add:
                        Browser:

                        ***For bugs related with the Android App and iOS App versions, please add:
                        App Version:
                        Brand/type device:
                        OS version:

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                          tp9923 Italian Users @pawne94 last edited by

                          @pawne94 Have I to write also my password?

                          pawne94 1 Reply Last reply Reply Quote 0
                          • pawne94
                            pawne94 English Users @tp9923 last edited by

                            @tp9923 No, no.

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                              tp9923 Italian Users last edited by

                              What is the League number?

                              pawne94 1 Reply Last reply Reply Quote 0
                              • pawne94
                                pawne94 English Users @tp9923 last edited by

                                @tp9923 It says "League number: (not mandatory if you don't know how to find it)"
                                Which means you don't need to type it if you can't find it.

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                                • SWE Sverige
                                  SWE Sverige last edited by

                                  0_1480205610498_3fbd803054c54916a58b8c82e3604b8c.png

                                  Can not sign in with facebook. Why not?
                                  I have seen this the last 3 days now on my computer.

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