Game survey incorrect city name

[Kejo11]

in the first survey that would give me 3 tokens I enter my state but when I enter the city name it says incorrect why that?

[Manager PR 9]

Offers from Business Club are responsibility of our partners. You can check the status of your offers on every offer wall by clicking on bottom on Support/Miss coins link.
You can also contact them via same process if you think that it's taking way too much time (some may take more than a week to be completed).