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errors in the videos

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  • Kultur19K Offline
    Kultur19K Offline
    Kultur19
    wrote on last edited by
    #1

    hello it turns out that there are errors when trying to play the promotional videos to receive free coins, they do not charge and neither do they give you the coins they can solve it? Thank you

    H 1 Reply Last reply
    0
  • Амурский иракскийА Offline
    Амурский иракскийА Offline
    Амурский иракский
    wrote on last edited by
    #2

    Welcome Kultur19

    This error happens to me and I hope to solve the problem quickly

    (●'◡'●)ノ♥

    1 Reply Last reply
    0
  • H Offline
    H Offline
    Hespera
    replied to Kultur19 on last edited by
    #3

    @kultur19 Hi, welcome.

    On which platform is this?

    Kultur19K 2 Replies Last reply
    0
  • Kultur19K Offline
    Kultur19K Offline
    Kultur19
    replied to Hespera on last edited by
    #4

    @hespera it happens to me in the android app

    1 Reply Last reply
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  • Kultur19K Offline
    Kultur19K Offline
    Kultur19
    replied to Hespera on last edited by
    #5

    @hespera This happens after 3 o'clock in the afternoon during the morning but then the video starts to fail and it does not play or give me the coin and after giving it several times the message appears that I have reached the limit

    H 1 Reply Last reply
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  • H Offline
    H Offline
    Hespera
    replied to Kultur19 on last edited by
    #6

    @kultur19 Could you please take a screenshot of total BCs before video, watch video and if not added immediatelly after to switch account (from slot 1 to slot 2 or any other and check total BCs again?

    Kultur19K 1 Reply Last reply
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  • Kultur19K Offline
    Kultur19K Offline
    Kultur19
    replied to Hespera on last edited by
    #7

    @hespera and another question in the packs to buy coins appeared an option to get them grqtis and no longer appears is that it has been removed or will it come out again?

    1 Reply Last reply
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