Double Boss Coin purchase with error

  • Today, I tried to purchase boss coins via the OSM mobile website. Using my credit card to pay, I got an error after the payment screen, which said I should try again later. After trying again, I got the same screen (again, the error). When logging onto OSM later via the normal website, to my surprise I see that there have been two purchases of boss coins, even though I got the error twice. Could you please resolve this/look into this case?

  • @gladjanusunited_nl Hi, welcome.

    Since you're a Dutch version manager you report it on the wrong place, please contact our Dutch support team by email: providing manager name, a clear explanation of the problem and the full payment receipt.