Comp did not start


  • Dutch Users

    Hi all,

    For several months I have my own competition.

    A few days ago I paid boss coins to proceed my competition FUGAZI 5.0 to Argentina.
    Unfortunately the competition did not start.

    Since we all want to start today I have paid 320 boss coins extra to start the Argentinian competition.

    Could you please give me back the extra 320 boss coins to start the competition for the second time? Or please let me know who I need to contact for this issue.

    Thanks in advance.

    Kind regards


  • English Moderator

    Hi,

    Please fill in the template provided below:

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version


  • Dutch Users

    Login: klaasjoop
    Account: Slot3
    League number: not mandatory if you don't know how to find it
    Date & Time of the bug: 16 or 17 December I filled in the moderator tools for the next season and 19 December I started a new competition, because the one I requested did not start.
    Platform: 16/17 December: Mobile iPhone App and 19 December: Webbrowser Google Chrome
    Screenshots: None
    Bug step-by-step Description: a few days before my competition FUGAZI 5.0 was going to end I filled in the settings for a new competition to Argentina. My boss coins were collected by OSM so I thought the competition was going to begin at the next day my current competition ended (Normal procedure). The next day after my competition ended the new one did not start automatically (also normal process). So I had to pay 320 boss coins to start the competition in Argentina still.

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version: Unknown. Since there was an update a few days ago.
    Brand/type device: iPhone SE
    OS version: iOS 12.1.2


  • English Moderator

    @tha-flikkahhhh_nl HI, This has been forwaded now


  • English Moderator

    This has been sorted and boss coins refunded!


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