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    • A
      Andrew2333 last edited by

      How can I enter with my new account in app? On my last account played someone else and I dont want it anymore...

      SUPERNOVA 8 1 Reply Last reply Reply Quote 0
      • SUPERNOVA 8
        SUPERNOVA 8 @Andrew2333 last edited by SUPERNOVA 8

        @andrew2333

        Hello there. 🙂
        Please try to be clear about this matter.
        According to the Osm Terms of use , all managers are allowed to create only one account. >>
        https://en.onlinesoccermanager.com/Terms
        Have you deleted your old account?

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        • A
          Andrew2333 last edited by

          No, how do I delete it?

          SUPERNOVA 8 1 Reply Last reply Reply Quote 1
          • SUPERNOVA 8
            SUPERNOVA 8 @Andrew2333 last edited by SUPERNOVA 8

            @andrew2333 Here you go : https://forum.onlinesoccermanager.com/topic/302/common-questions/11
            You need to loggin via your browser to delete your old account.

            A 1 Reply Last reply Reply Quote 0
            • A
              Andrew2333 @SUPERNOVA 8 last edited by

              @supernova-8 i managed to delete it but now the doesn t work ... It s stucked at the loading screen...

              SUPERNOVA 8 1 Reply Last reply Reply Quote 1
              • SUPERNOVA 8
                SUPERNOVA 8 @Andrew2333 last edited by SUPERNOVA 8

                @Andrew2333
                You deleted your old account. Right? It is done. Correct?

                What exactly is stucked now?
                If your Osm app is stucked ... Please follow these steps:
                Log out from Osm.
                Go inside your phone's settings. Look for the list of all your phone apps.
                Find the Osm and unistall it.
                Then re - install it and try to make a fresh loggin . Let me know what happens..

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                • A
                  Andrew2333 @SUPERNOVA 8 last edited by

                  @supernova-8 alt text i press ok and it s just loading and nothing more... I tried to reinstall the app and it does the same thing

                  SUPERNOVA 8 1 Reply Last reply Reply Quote 0
                  • SUPERNOVA 8
                    SUPERNOVA 8 @Andrew2333 last edited by SUPERNOVA 8

                    @andrew2333 Andrew please send a mail to the Support team at :
                    EN.support@onlinesoccermanager.com
                    asap and explain your problem in detail. Having multiple accounts on Osm causes problems in function.
                    Do mention that you have deleted your old account already!
                    Please send to them also screen shots from your app and write to them your Osm loggin names ( user names ), both old and new.
                    Ok buddy?

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                    • A
                      Andrew2333 last edited by

                      I sent an email. Thanks for the help!
                      https://ibb.co/N9cZThM
                      This is whats shows me btw...

                      SUPERNOVA 8 1 Reply Last reply Reply Quote 1
                      • SUPERNOVA 8
                        SUPERNOVA 8 @Andrew2333 last edited by

                        @andrew2333 You're welcome Andrew. 🙂
                        Screen shots always help explain a problem.
                        You will get the proper help now.
                        Good luck with your future gaming time! ✌

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