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    App can't login

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    • T
      Tim Ruesen_NL last edited by

      Hi,

      I wanted to login in the app on IOS but when I do I recieved the pop-up about "manager name or password incorrect". The strange thing is that in safari I can login with the exact name and password. Is there a fix for this? It is kind of ennoying playing through safari all the time.

      Thanks,
      Tim

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      • King_Jamiu_10
        King_Jamiu_10 English Moderator last edited by

        Hi,

        It could be that you're trying to login on the app through the world version and since your account is a Dutch one it won't be possible.

        So you have to uninstall the App then change your phone language to Dutch then reinstall the App again and you'll be able to login on the app through the Dutch version.

        T 1 Reply Last reply Reply Quote 1
        • T
          Tim Ruesen_NL @King_Jamiu_10 last edited by

          @king_jamiu_10 It worked! Thanks

          King_Jamiu_10 1 Reply Last reply Reply Quote 0
          • King_Jamiu_10
            King_Jamiu_10 English Moderator @Tim Ruesen_NL last edited by

            @tim-ruesen_nl You're welcome!
            It's good to know you were able to login again

            Cheers!

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