Spy/Data analyst notification bugged



  • Hello,

    My spy notification is bugged. The notification always shows up and I cant discard it.
    It happens both in pc browser as well as in android app, but only in my 3rd slot.

    It's kind of annoying, can you please clear it? 🙂

    Thank you
    regards

    b28b1d86-529e-497d-bee4-67eb67c949f3-image.png

    b9a515ec-da42-407e-81be-bc9a19884d7d-image.png


  • English Moderator

    @FMag89
    Hello and welcome to the World forum 🙂

    If you have already tried to click on and read at your Spy's report but you still can see the notification on your screen then maybe it is a bug. But we can't do anything to help you unless you provide us with a full bug report. ( https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3)
    I will post the Bug template in here, please have a good look at it and fill in all the right infos about your device , account and problem.

    🔷 Bug Report Template:

    At this moment we've got 5 different versions on which users can login to OSM:

    • Website (PC or mobile device)
    • Facebook
    • Android App
    • iOS App (iPhone)
    • iOS App (iPad)

    🔸 All bugs should be reported using the following basic guidelines.

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

    P.S. : before using the bug template you could first try to delete all your temporary data , cache and memory both from your pc browser and your app... in case it is a glitch caused by local cache etc.


  • English Moderator

    @FMag89 Your case has been reported and I was informed that it is fixed now. Please check your notifications and confirm it. 🙂
    Thank you !


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