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    Inlogproblems with app

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    • K
      kerstenke123_NL Dutch Users last edited by

      Hi,

      Everytime I want to log in via the app, I receive the massage that the log in or the password is incorrect. However, when I try to log in with the same credentials on the computer, there isn't any problem and I can play OSM.

      Also, I tried to 'recover' my password on the app by using 'forget' password but I don't receive an email. I also tried this already multiple times.

      Furthermore, I tried to delete the app and re-install it but without any success.

      Is there someone who can help me? Thanks in advance.

      Lirind 1 Reply Last reply Reply Quote 0
      • Lirind
        Lirind @kerstenke123_NL last edited by Lirind

        @kerstenke123_nl Hi mate,

        Could you please look at the button in the top right corner of the OSM on the App and see if you are sure you were using the correct region/version while trying to log in?

        Your account belongs to the Dutch version.

        "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein

        K 1 Reply Last reply Reply Quote 0
        • K
          kerstenke123_NL Dutch Users @Lirind last edited by

          @lirind

          Hi mate,

          I didn't see the region in the top right corner. However, I checked the settings of the app on my Iphone and you are correct. I changed it to Dutch and now I'm able to log in on the app.

          Topic can be closed.

          Thanks!

          1 Reply Last reply Reply Quote 1
          • DE XRIST
            DE XRIST English Moderator last edited by

            Cheers

            0_1479139549743_Screenshot_14.png We won't say thereafter that the Greeks fight like heroes, but heroes fight like the Greeks! "Winston Churchill "
            https://en.onlinesoccermanager.com/Users/9147906/Profile

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