Cant acess osm on web!

salespt

hi guys! i hope someone could help me. My osm on web cant load my clubs. i tried to enter in slot 1 and the game just continue to load and dont stop. OSM mobile works fine. Any suggestions?

Vinayak Singh Mehra

@salespt
Which browser do you use?

aweijie

@salespt Try reloading. I have issues at times as well.

DE XRIST

@salespt
Hello mate...try cleaning cache and cookies from your pc and also try another browser...

salespt

@vinayak-singh-mehra google chrome but i have tried internet explorer and edge and nothing worked. i also cleaned the cache and cookies.

Vinayak Singh Mehra

@salespt
I have no problems on Chrome.

salespt

@de-xrist hi! i already did that and nothing worked unfortunately

SpecialOne

Hi,

Can you please explain exactly what happens when you try to log on web? All the steps you take?

When you refer to OSM mobile are we talking about iOS/AND OSM App or logging via Web on a mobile device (smartphone)?

How do you log on OSM? With your OSM credentials or with FB credentials/Gamecenter/Google?

NOTE: Screenshots/video of the whole process will help us helping you!

salespt

@specialone hi! I can play OSM mobile ios or web using the phone. I tried another pc and worked so i dont understand Why i cant play on my pc. i cant upload the video. Basically i can login to my account but when i want to enter in one of my clubs just keeps loading.

SpecialOne

As you probably already guessed it's a problem with your PC.

My advise is that you clear all temp data (try with CCleaner).
Then I would also advise you to search for virus/adware.

After all this, check if you've any software blocking OSM traffic (some times is anti-virus). You may have blocked by mistake on firewall OSM or any of the other sites used when OSM is loading.

I would also try to install a different browser (if you've edge, try chrome or firefox or even opera)