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    Cant acess osm on web!

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    • S
      salespt English Users last edited by

      hi guys! i hope someone could help me. My osm on web cant load my clubs. i tried to enter in slot 1 and the game just continue to load and dont stop. OSM mobile works fine. Any suggestions?

      Vinayak Singh Mehra aweijie DE XRIST 3 Replies Last reply Reply Quote 0
      • Vinayak Singh Mehra
        Vinayak Singh Mehra English Users @salespt last edited by

        @salespt
        Which browser do you use?

        S 1 Reply Last reply Reply Quote 0
        • aweijie
          aweijie English Users @salespt last edited by

          @salespt Try reloading. I have issues at times as well.

          1 Reply Last reply Reply Quote 0
          • DE XRIST
            DE XRIST English Moderator @salespt last edited by

            @salespt
            Hello mate...try cleaning cache and cookies from your pc and also try another browser...

            1 Reply Last reply Reply Quote 0
            • S
              salespt English Users @Vinayak Singh Mehra last edited by

              @vinayak-singh-mehra google chrome but i have tried internet explorer and edge and nothing worked. i also cleaned the cache and cookies.

              Vinayak Singh Mehra 1 Reply Last reply Reply Quote 0
              • Vinayak Singh Mehra
                Vinayak Singh Mehra English Users @salespt last edited by

                @salespt
                I have no problems on Chrome.

                1 Reply Last reply Reply Quote 0
                • S
                  salespt English Users last edited by

                  @de-xrist hi! i already did that and nothing worked unfortunately

                  1 Reply Last reply Reply Quote 0
                  • SpecialOne
                    SpecialOne last edited by

                    Hi,

                    Can you please explain exactly what happens when you try to log on web? All the steps you take?

                    When you refer to OSM mobile are we talking about iOS/AND OSM App or logging via Web on a mobile device (smartphone)?

                    How do you log on OSM? With your OSM credentials or with FB credentials/Gamecenter/Google?

                    NOTE: Screenshots/video of the whole process will help us helping you!

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      salespt English Users @SpecialOne last edited by

                      @specialone hi! I can play OSM mobile ios or web using the phone. I tried another pc and worked so i dont understand Why i cant play on my pc. i cant upload the video. Basically i can login to my account but when i want to enter in one of my clubs just keeps loading.

                      1 Reply Last reply Reply Quote 0
                      • SpecialOne
                        SpecialOne last edited by

                        As you probably already guessed it's a problem with your PC.

                        My advise is that you clear all temp data (try with CCleaner).
                        Then I would also advise you to search for virus/adware.

                        After all this, check if you've any software blocking OSM traffic (some times is anti-virus). You may have blocked by mistake on firewall OSM or any of the other sites used when OSM is loading.

                        I would also try to install a different browser (if you've edge, try chrome or firefox or even opera)

                        1 Reply Last reply Reply Quote 0
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