☆☆MISTRZOSTWA POLSKI GRUP (MPG) 2022☆☆

Majkelowich

@majkelowich
Coś jest na rzeczy. Chyba mamy wyjaśnienie...

@specialone said in My account had suspension?:

First of all I would like to make it clear that creating a new account to appeal over a suspended/locked account is not the way to go, so if you did it, delete the new account and appeal via support ticket (or by logging on locked account and filling an appeal).

Now... on the possible situations that we're having here:

Unfair locks on 2022-06-30

We're really sorry for all the troubles. We are not 100% sure about wht happened neither have a final solution for the situation yet, but in the meantime:
If your account shows as locked and your friends say that you're still managing your teams, please fill in a Support ticket in English (https://support.onlinesoccermanager.com/hc/en-us/requests/new) explaining that you were affected by the locking accounts situation and include evidences that you're the real account owner.
Example of evidences can/should be a screenshot of last BC purchase. If you never purchased BCs then a screenshot of the activation mail would fit as long as manager name and e-mail are visible.
In case you don't have any of those, you should think on some thing that only the real owner will know/have access to.
If something public that everybody can see by checking your profile, that won't work

Dovco_HandF

@majkelowich Z tego co wiem to wysłał na ten link zgłoszenie o zawieszeniu konta? https://support.onlinesoccermanager.com/hc/en-us/requests/new Musi , a nie dołączyć jakieś dowody, że to jego konto a nie shakowane jak podano w wytłumaczeniu.