Support

We're here to help you with questions and bugs. ENGLISH ONLY!

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  • FAILED LOGIN

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    @joel-914 said in FAILED LOGIN:

    am i the only person

    hi. are you still getting into the same trouble? may be they was locked because of you don't have coins enough.

  • OSM ERROR

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    @joel-914
    Hello mate, sorry to hear that but yesterday was the same day as all others...nothing special happened...but if you occur the same problem again, please report, filling the template for bugs...

  • Coins problem

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    @djozzla002

    Hello mate, If you didn't receive coins it could be due to one of the following reasons:

    New user has to sign up via invitation link and on same session (if user installs app, closes it and later open it an sign up, it won't work, he needs to click link again and only after create the account)

    Invited user has to create a new account and not joining league with an existing one

    There's a maximum of 10 rewards, so all invites sent after that won't give any reward

    New user must create his/her account on the same OSM version as the inviter (i.e. World for World, Dutch for Dutch versions)

  • Locked league?

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    @danteus
    Hello mate, it means that your league it's set as private...maybe you used, No training camps, no private funds, timers..etc...you can invite managers to join your league...you can also accept invitations...

  • Can't reach OSM.Com

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    @mushroom_nl Hi, welcome.
    Since it's okay now, this topic can be closed.

  • Transfere setting.

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    @mltylifzt44
    If you have to report something , like cheating, use the cheat report....put as many details you can there....anything else can not be discussed on an open forum...

  • Forum Error

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    @menagerbl It shows 5 and yeah if more upvotes are there then it saying x others, because more managers has upvoted.
    But it's now only possible to see 5 upvotes, so no bug here at all.

  • Pictures disappeared

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    @gabriel-iulian
    Please report it on another topic, filling the template given for bugs...

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    Hi,

    If you suspect cheating of any kind you should report it through our system by going to the managers profile and use the report cheater tool that you'll find there. And equally include as much evidence as you can. Then confirm your report by clicking the confirmation link sent to you via the email address that is linked to your OSM account.
    Cheating will never be discussed or handled through forum.

  • One season game?

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    @nopersona Hi, this is simply because OSM is designed for just one season that's why everything resets when the season ends and the history of your previous league will be added to your account .

    And for next time please use the Support Forum for your questions.

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    Then now the topic can be closed again.

  • crew problem

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    @narcos1997 Hi,

    Unfortunately, this is only available on the app for now, but it's likely to be implemented on the web in the future. We just have to be patient.

  • logout from iPad

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    Hi,

    The OSM app is meant to be used by only one user on a mobile device so it's not possible to logout once you login.

  • 1 Votes
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    Hi,

    It does cost coins to create a crew league.

  • My account stolen

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    @nenojosee Hi, welcome.
    Unfortunately there's nothing we can do for you in this case.
    Remember that account security is the responsebility, but it's to be adviced to change password and if it's linked to any social then don't forget to change those too.

  • Not fair play

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    @peter-the-osm-master Hi, welcome.
    Cheating will not be discussed,handled or reported through our forums.
    If you want to report it then you can use our cheater report system.

  • Money packs

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    @jimmywilks Hi, welcome.
    For payment issues you'll need to contact us by email: EN.support@onlinesoccermanager.com

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    @علي-زمان Hi, welcome.
    This forum is for Help and Bugs only.
    For suggestions you can go here

  • It shows that the manager slots are locked.

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    @kumar11 Hi again. 🙂
    This is what I see from your profile 's Slots page
    alt text

    So if you have done a proper clean up of your iPhone and apps and you are positive you are using the latest version of the OSM app... Then we need you to fill in and post a bug report.

    Directions on how to fill in a bug report:
    https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3

  • PTS

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    @cmetana Hi, welcome.
    This is not a bug, read this topic and you will find out how manager ranking works those days.