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Promotions/Campaigns

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  • kaaskaaskaaskaaskaaskaas_NLK kaaskaaskaaskaaskaaskaas_NL

    @acaciadelft_nl And it goes on and on and on and on and on and on...

    A Offline
    A Offline
    acaciadelft_NL
    Dutch Users
    wrote on last edited by
    #1836

    @daankaars_nl it never stops. Almost every event comes with a bug. But simply making the event start at the right time. This is so simple, it's a disgrace they can't do it right.

    Koning CoK 1 Reply Last reply
    0
    • A acaciadelft_NL

      @daankaars_nl it never stops. Almost every event comes with a bug. But simply making the event start at the right time. This is so simple, it's a disgrace they can't do it right.

      Koning CoK Offline
      Koning CoK Offline
      Koning Co
      English Users
      wrote on last edited by Koning Co
      #1837

      What has changed in the promotions? There are so many bugs in the last few months. Please go back to the situation before this!

      I just sent my Liverpool GK on training and expected him to be back in 2 hours (training should be finished at 22:15 and the match would start at 22:40), but now I will have to miss him against Leicester 😞

      I am lucky that I saw this immediately and haven't sent other players on training. Please move this promotion to tomorrow or give 2 weekday promotions next week! And make sure it works then!

      1 Reply Last reply
      2
      • SpecialOneS SpecialOne

        This weekend's event: Transfer Madness
        Starts: May 6, 10am CEST | Ends: May 9, 9am CEST

        During this event the chance of selling players on the Transfer List will be much higher!

        You can now also add 6 instead of 4 players to the Transfer List at the same time. The Transfer List should be the core of a successful manager, because selling players is a great way to make Club Funds. And with those new Club Funds you can buy other players to improve your Squad.

        So don't wait any longer and quickly sell some players from your Squad!

        Forum_Transfer Madness_REDDIT.png

        Koning CoK Offline
        Koning CoK Offline
        Koning Co
        English Users
        wrote on last edited by
        #1838

        @specialone or anyone else: please post here if the event works correctly before 20:55 CET, otherwise please move the event.

        hugosoares88H 1 Reply Last reply
        0
        • Koning CoK Koning Co

          @specialone or anyone else: please post here if the event works correctly before 20:55 CET, otherwise please move the event.

          hugosoares88H Offline
          hugosoares88H Offline
          hugosoares88
          wrote on last edited by
          #1839

          @koningco u think it’s working right now, I’m seeing 2h training in one slot.
          Nevertheless I don’t see them doing nothing to the previous mistake right after the event has started

          Direção Champions OSM
          Comissão Seleção Nacional OSM Portugal

          1 Reply Last reply
          0
          • CosMoCuTiEC Offline
            CosMoCuTiEC Offline
            CosMoCuTiE
            English Users
            wrote on last edited by
            #1840

            I suggest moving forward, please ensure the event run smoothly or simply postpone if not cancel the weekday event if it fails & GB/OSM is unable to resolve within the first 15 minutes.

            What’s the point when the event should be 4 hour but can only run for slightly more than 2 hour? And this is just sabotaging the people who followed the initial timing which you have posted.

            There needs to be a certain process set up to ensure that these weekday events run smoothly. This is not the first time that the events turned out as a failure because of the lack of checking and planning from GB/OSM end.

            'Self-Proclaimed' Mastermind Tactician

            Koning CoK 1 Reply Last reply
            3
            • CosMoCuTiEC CosMoCuTiE

              I suggest moving forward, please ensure the event run smoothly or simply postpone if not cancel the weekday event if it fails & GB/OSM is unable to resolve within the first 15 minutes.

              What’s the point when the event should be 4 hour but can only run for slightly more than 2 hour? And this is just sabotaging the people who followed the initial timing which you have posted.

              There needs to be a certain process set up to ensure that these weekday events run smoothly. This is not the first time that the events turned out as a failure because of the lack of checking and planning from GB/OSM end.

              Koning CoK Offline
              Koning CoK Offline
              Koning Co
              English Users
              wrote on last edited by
              #1841

              And again NO COMMUNICATION, at least within 2 hours after the event should have started!

              1 Reply Last reply
              1
              • kaaskaaskaaskaaskaaskaas_NLK kaaskaaskaaskaaskaaskaas_NL

                @dancing-toast Please don't give them ideas.... 😅

                Dancing ToastD Offline
                Dancing ToastD Offline
                Dancing Toast
                wrote on last edited by
                #1842

                @daankaars_nl 🙈 🙈

                Koning CoK 1 Reply Last reply
                0
                • Dancing ToastD Dancing Toast

                  @daankaars_nl 🙈 🙈

                  Koning CoK Offline
                  Koning CoK Offline
                  Koning Co
                  English Users
                  wrote on last edited by
                  #1843

                  And the promotion is over, just 2 hours for those who tried around 21:00.

                  Dancing ToastD 1 Reply Last reply
                  1
                  • Koning CoK Koning Co

                    And the promotion is over, just 2 hours for those who tried around 21:00.

                    Dancing ToastD Offline
                    Dancing ToastD Offline
                    Dancing Toast
                    wrote on last edited by
                    #1844

                    @koningco Are there any rewards from support for this lost event? Credit of Bosscoins??

                    Koning CoK 1 Reply Last reply
                    0
                    • Dancing ToastD Dancing Toast

                      @koningco Are there any rewards from support for this lost event? Credit of Bosscoins??

                      Koning CoK Offline
                      Koning CoK Offline
                      Koning Co
                      English Users
                      wrote on last edited by
                      #1845

                      @dancing-toast said in Promotions/Campaigns:

                      @koningco Are there any rewards from support for this lost event? Credit of Bosscoins??

                      We are still waiting for any respons from GB. No apoligies, someone probably fixed it around 21:00 and went offline just after that.

                      Dancing ToastD 1 Reply Last reply
                      1
                      • Koning CoK Koning Co

                        @dancing-toast said in Promotions/Campaigns:

                        @koningco Are there any rewards from support for this lost event? Credit of Bosscoins??

                        We are still waiting for any respons from GB. No apoligies, someone probably fixed it around 21:00 and went offline just after that.

                        Dancing ToastD Offline
                        Dancing ToastD Offline
                        Dancing Toast
                        wrote on last edited by
                        #1846

                        @koningco I'm playing another game hosted by Warner Bros. 24 hour support. Then I can write a ticket and they respond immediately. I guess that's not possible here? Too bad actually if you can also invest money here, but no one responds?

                        Koning CoK P 2 Replies Last reply
                        0
                        • Dancing ToastD Dancing Toast

                          @koningco I'm playing another game hosted by Warner Bros. 24 hour support. Then I can write a ticket and they respond immediately. I guess that's not possible here? Too bad actually if you can also invest money here, but no one responds?

                          Koning CoK Offline
                          Koning CoK Offline
                          Koning Co
                          English Users
                          wrote on last edited by
                          #1847

                          @dancing-toast No, here usually no response from the developers.

                          1 Reply Last reply
                          1
                          • Dancing ToastD Dancing Toast

                            @koningco I'm playing another game hosted by Warner Bros. 24 hour support. Then I can write a ticket and they respond immediately. I guess that's not possible here? Too bad actually if you can also invest money here, but no one responds?

                            P Offline
                            P Offline
                            Precious FC
                            wrote on last edited by
                            #1848

                            @dancing-toast OSM is the best game in the world just 1 or 2 improvements to be done

                            1 Reply Last reply
                            1
                            • SpecialOneS Offline
                              SpecialOneS Offline
                              SpecialOne
                              wrote on last edited by
                              #1849

                              We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

                              We want to compensate you by increasing the duration of this weekend's Event.

                              "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                              A CosMoCuTiEC 2 Replies Last reply
                              -3
                              • SpecialOneS SpecialOne

                                We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

                                We want to compensate you by increasing the duration of this weekend's Event.

                                A Offline
                                A Offline
                                acaciadelft_NL
                                Dutch Users
                                wrote on last edited by acaciadelft_NL
                                #1850

                                @specialone You're so sorry that it took you over 16 hours to apologize....🙄

                                @specialone said in Promotions/Campaigns:

                                We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

                                We want to compensate you by increasing the duration of this weekend's Event.

                                Increase the duration with an hour, a day, a week? Give us details or say nothing, is it so hard to communicate clearly?

                                1 Reply Last reply
                                2
                                • SpecialOneS SpecialOne

                                  We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

                                  We want to compensate you by increasing the duration of this weekend's Event.

                                  CosMoCuTiEC Offline
                                  CosMoCuTiEC Offline
                                  CosMoCuTiE
                                  English Users
                                  wrote on last edited by
                                  #1851

                                  @specialone

                                  Hi @SpecialOne , I understand that there were some unforeseen technical issues which have caused the delay yesterday.

                                  I would like to suggest if it is possible that in the occasion when such technical issues occur, communication can be better to the OSM players. For example, GB admin can at least inform us that they are looking into the issue, and the weekday event will still proceed as per planned after the issue has resolved. Or perhaps, when such events are launched, there could at least be someone from the technical support team to test run if everything is going well as per the events planned.

                                  There was completely no news of yesterday late start at all, and OSM players were left hanging with the 'Super Staff' notifications showing up in OSM app (but not the case), not sure if the event would be completely cancelled or postponed to the next weekday, or if the events will continue as per usual.

                                  The suggestions above will no doubt improve the game user experience.

                                  As for tomorrow weekend's event duration increase, appreciate if you and your team can let the community know in advance how long the duration will be extended.

                                  Thanks for listening to my suggestion for improvement if you do.
                                  Peace out.

                                  'Self-Proclaimed' Mastermind Tactician

                                  1 Reply Last reply
                                  5
                                  • SpecialOneS Offline
                                    SpecialOneS Offline
                                    SpecialOne
                                    wrote on last edited by
                                    #1852

                                    This weekend's event: Extreme Training
                                    Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
                                    NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

                                    Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

                                    Forum-Extreme-Training-F.png

                                    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                    Koning CoK ShingaShongS 2 Replies Last reply
                                    1
                                    • SpecialOneS SpecialOne

                                      This weekend's event: Extreme Training
                                      Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
                                      NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

                                      Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

                                      Forum-Extreme-Training-F.png

                                      Koning CoK Offline
                                      Koning CoK Offline
                                      Koning Co
                                      English Users
                                      wrote on last edited by Koning Co
                                      #1853

                                      @specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

                                      Oputa TobeO 1 Reply Last reply
                                      3
                                      • A Offline
                                        A Offline
                                        acaciadelft_NL
                                        Dutch Users
                                        wrote on last edited by
                                        #1854

                                        @koningco said in Promotions/Campaigns:

                                        @specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

                                        Decent people try to do something extra for someone else when they unintendetly disappoint this person to try to make things right. GB staff just give the person what he was initionally promised and call it a compensation. 🤦

                                        1 Reply Last reply
                                        -1
                                        • SpecialOneS SpecialOne

                                          This weekend's event: Extreme Training
                                          Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
                                          NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

                                          Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

                                          Forum-Extreme-Training-F.png

                                          ShingaShongS Offline
                                          ShingaShongS Offline
                                          ShingaShong
                                          Portuguese Users
                                          wrote on last edited by ShingaShong
                                          #1855

                                          @specialone terrible management of this situation. Do you realise that people wasted boss coins that weren't supposed to be used just to have players ready for their matches?
                                          And your solution is to improve 2h (that we already were owed) on the next event? And for the ones that put the players on the training ground coudn't even benefit from the event because they were training for 8 hours! Can't you see that some players didn't even enjoy the even in the first place?
                                          I demand a refund of my boss coins! I wasn't supposed to use it just because you guys messed up.
                                          Own your mistakes and respect the community that plays your game and even pays for it. This isn't fair. Do something so everyone that spent boss coins can report it and find themselves in the situation we were in before your mistakes. We shoudn't pay for your mistakes. Period.

                                          1 Reply Last reply
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