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[Bug] Login

Scheduled Pinned Locked Moved Support
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  • HansinhoH Offline
    HansinhoH Offline
    Hansinho English Users
    wrote on last edited by
    #1

    I’m just trying to help a friend of mine..

    Login: ugostevy
    Account: All slots
    League number: -
    Date & time of the bug: 04/10/2019
    Platform: iPhone App
    Screenshots:
    83AE0F71-FB1C-4BEC-9760-71101F2C8A94.jpeg
    A450D4EE-D09C-4D8F-B9B8-0161769D95AA.jpeg
    B7341EFA-6B2A-4335-A6F7-C7DB09FADCAC.jpeg
    Bug step-by-step Description:
    -Change to new phone.
    -Open OSM app on new phone.
    -Try to login via Facebook button.
    -Message “You previously logged in to OSM with Facebook. Would you like to continue?” appears.
    -Tap “Continue”.
    -Message “Sign up error” appears.
    App Version: 4.5.10
    Brand/type device: iPhone 11
    OS version: ios 13.2

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    1
  • S Offline
    S Offline
    SUPERNOVA 8
    wrote on last edited by SUPERNOVA 8
    #2

    @Hansinho Hello my dear Hans ! 😃 Good to see you around and trying to help a friend of yours.

    About your friend's account... Had nothing to do with FB and that's why he was getting this error message while trying to login this way.
    All he needs to remember and use to login is his own credentials : Username - Password.
    If for any reason he cannot recall his password or his email address ( the one connected to his OSM account ) then he must send a mail to the Support team :
    id.support@onlinesoccermanager.com OR
    en.support@onlinesoccermanager.com
    with a clear explanation of his problem and mentioning his Username. 😉

    “Educating the mind without educating the heart is no education at all.” Aristotle
    Sophia ~ Salonica ~ Greece ~ 💙🤍💙

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  • S Offline
    S Offline
    SUPERNOVA 8
    wrote on last edited by
    #3

    @Hansinho I just roll with the best and you're one of them my friend !! 😊 Thank you very much Hans !🤗

    “Educating the mind without educating the heart is no education at all.” Aristotle
    Sophia ~ Salonica ~ Greece ~ 💙🤍💙

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