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Ads don't work after update

Scheduled Pinned Locked Moved Support
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  • D Offline
    D Offline
    dildodida_NL Dutch Users
    wrote on last edited by
    #1

    Hello,

    Since the last update I have an issue on the mobile version of the game. I sometimes want to watch soms adds to get some boss coins to boost my training sessions or go on trainingcamps. But after updating the game everytime I click on an add I see the loading icon in the right bottom of the screen and nothing happens. Even if I wait for a very long time, or if I wait for a few minutes with the app open on my screen and then click the add. It's seems like they cannot be loaded anymore.
    Does anyone else experience this issue or does anyone have ideas on how to fix this?

    Tsugoi DesuT 1 Reply Last reply
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  • Tsugoi DesuT Offline
    Tsugoi DesuT Offline
    Tsugoi Desu English Users
    replied to dildodida_NL on last edited by
    #2

    @dildodida_nl I have the same problem after recent update, i know other people like that as well. I guess we have to wait before it gets fixed, meanwhile you can watch ads if you log in from PC ( browser version)

    1 Reply Last reply
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  • S Offline
    S Offline
    Stoned0307_NL Dutch Users
    wrote on last edited by
    #3

    This is also my problem. How can it be fixed?

    1 Reply Last reply
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  • Sander2613S Offline
    Sander2613S Offline
    Sander2613
    wrote on last edited by
    #4

    Hey, I'm one of the Android developers. Unfortunately it has nothing to do with the last update. It seems like the advertisers have slower network speeds and videos take longer to load than usual. If you wait a little longer than usual before clicking the video button it will work.

    For the next update we're going to try to disable the video buttons until the video has been loaded so you'll know how long you have to wait before clicking the button but we're not sure yet if it's technically possible to do so.

    Tsugoi DesuT 1 Reply Last reply
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  • Tsugoi DesuT Offline
    Tsugoi DesuT Offline
    Tsugoi Desu English Users
    replied to Sander2613 on last edited by
    #5

    @sander2613 Seems to work, i go to free boss coin screen and wait about 1 min before pressing the video and it loads 🙂

    1 Reply Last reply
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