Ads don't work after update

  • Dutch Users

    Hello,

    Since the last update I have an issue on the mobile version of the game. I sometimes want to watch soms adds to get some boss coins to boost my training sessions or go on trainingcamps. But after updating the game everytime I click on an add I see the loading icon in the right bottom of the screen and nothing happens. Even if I wait for a very long time, or if I wait for a few minutes with the app open on my screen and then click the add. It's seems like they cannot be loaded anymore.
    Does anyone else experience this issue or does anyone have ideas on how to fix this?

  • English Users

    @dildodida_nl I have the same problem after recent update, i know other people like that as well. I guess we have to wait before it gets fixed, meanwhile you can watch ads if you log in from PC ( browser version)

  • Dutch Users

    This is also my problem. How can it be fixed?


  • Hey, I'm one of the Android developers. Unfortunately it has nothing to do with the last update. It seems like the advertisers have slower network speeds and videos take longer to load than usual. If you wait a little longer than usual before clicking the video button it will work.

    For the next update we're going to try to disable the video buttons until the video has been loaded so you'll know how long you have to wait before clicking the button but we're not sure yet if it's technically possible to do so.

  • English Users

    @sander2613 Seems to work, i go to free boss coin screen and wait about 1 min before pressing the video and it loads 🙂