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  • tubbygerbT Offline
    tubbygerbT Offline
    tubbygerb English Users
    wrote on last edited by
    #1

    Every time I log in it says, "oops something went wrong. we are refreshing the page to fix the problem." Except it never fixes the problem. I just recently resigned from a team and right after it started saying this message. Yes, I have cleared everything from the cache and history including cookies. Please help if you can! I was playing an important game today.. 😞

    Kings DutzaK 1 Reply Last reply
    1
  • Kings DutzaK Offline
    Kings DutzaK Offline
    Kings Dutza
    replied to tubbygerb on last edited by Kings Dutza
    #2

    @tubbygerb Hi mate!
    Please fill our bugs template:

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

    My life ... my daughters!
    RO Forum Moderator: 10.07.2019 - 13.02.2020
    RO Support Staff: 13.02.2020 - ∞

    tubbygerbT 2 Replies Last reply
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  • tubbygerbT Offline
    tubbygerbT Offline
    tubbygerb English Users
    replied to Kings Dutza on last edited by
    #3

    @kings-dutza
    Login: tubbygerb
    Account: Spain (Clash of Nations), Arsenal (English League 1), resigned from Atlanta United (US)
    Date/Time: Oct. 14, 9:30 am
    Platform: Website PC
    Screenshot: (attached below)
    Description: Attempt to log in on Website PC, as soon as logged in, notice pops up that says oops something went wrong. We will refresh the page. It does not fix the bug.

    1 Reply Last reply
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  • tubbygerbT Offline
    tubbygerbT Offline
    tubbygerb English Users
    replied to Kings Dutza on last edited by
    #4

    @kings-dutza ![alt text](Screenshot 2021-10-22 8.16.58 AM.png image url)

    1 Reply Last reply
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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #5

    We just can't find any problems with your account.

    All points to a local problem. My advise is that you try to clear all temporary files/data (you can try it with CCleaner, free software, if you don't know how to do it). You can try a different browser.

    If that doesn't solve, maybe try a different device and if that works, you need to find out what's causing this on your device!

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    tubbygerbT 1 Reply Last reply
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  • tubbygerbT Offline
    tubbygerbT Offline
    tubbygerb English Users
    replied to SpecialOne on last edited by
    #6

    @specialone Ok thats ok. Thanks for trying! I will see if it works on iphone and try to clear stuff.

    1 Reply Last reply
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  • C Offline
    C Offline
    Chutulu 21
    wrote on last edited by
    #7

    on my iphone 8 with ios 14.8 i got the same error !!

    tubbygerbT 1 Reply Last reply
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  • tubbygerbT Offline
    tubbygerbT Offline
    tubbygerb English Users
    replied to Chutulu 21 on last edited by
    #8

    @chutulu-21 huh interesting. did u recently resign from a team? I did. Im thinking that a bug when u resign caused this error message. unfortunately i have quit playing osm because i cant log in... unfortunate for them too since i was a loyal player 😞

    C 1 Reply Last reply
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  • C Offline
    C Offline
    Chutulu 21
    replied to tubbygerb on last edited by
    #9

    @tubbygerb
    No I start from Zero. OSM with Browser Works on my iPhone

    1 Reply Last reply
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  • SpecialOneS SpecialOne locked this topic on

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