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    • tubbygerb
      tubbygerb English Users last edited by

      Every time I log in it says, "oops something went wrong. we are refreshing the page to fix the problem." Except it never fixes the problem. I just recently resigned from a team and right after it started saying this message. Yes, I have cleared everything from the cache and history including cookies. Please help if you can! I was playing an important game today.. 😞

      Kings Dutza 1 Reply Last reply Reply Quote 1
      • Kings Dutza
        Kings Dutza @tubbygerb last edited by Kings Dutza

        @tubbygerb Hi mate!
        Please fill our bugs template:

        Login: (Login of the user with the bug)
        Account: (Slot1, Slot2, Slot3, Slot4)
        League number: (not mandatory if you don't know how to find it)
        Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
        Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
        Screenshots: (Full screen - URL and time should be presented)
        Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

        ***For bugs related with the full website and Facebook versions, please add:
        Browser:

        ***For bugs related with the Android App and iOS App versions, please add:
        App Version:
        Brand/type device:
        OS version:

        My life ... my daughters!
        RO Forum Moderator: 10.07.2019 - 13.02.2020
        RO Support Staff: 13.02.2020 - ∞

        tubbygerb 2 Replies Last reply Reply Quote 0
        • tubbygerb
          tubbygerb English Users @Kings Dutza last edited by

          @kings-dutza
          Login: tubbygerb
          Account: Spain (Clash of Nations), Arsenal (English League 1), resigned from Atlanta United (US)
          Date/Time: Oct. 14, 9:30 am
          Platform: Website PC
          Screenshot: (attached below)
          Description: Attempt to log in on Website PC, as soon as logged in, notice pops up that says oops something went wrong. We will refresh the page. It does not fix the bug.

          1 Reply Last reply Reply Quote 0
          • tubbygerb
            tubbygerb English Users @Kings Dutza last edited by

            @kings-dutza ![alt text](Screenshot 2021-10-22 8.16.58 AM.png image url)

            1 Reply Last reply Reply Quote 0
            • SpecialOne
              SpecialOne last edited by

              We just can't find any problems with your account.

              All points to a local problem. My advise is that you try to clear all temporary files/data (you can try it with CCleaner, free software, if you don't know how to do it). You can try a different browser.

              If that doesn't solve, maybe try a different device and if that works, you need to find out what's causing this on your device!

              "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

              tubbygerb 1 Reply Last reply Reply Quote 0
              • tubbygerb
                tubbygerb English Users @SpecialOne last edited by

                @specialone Ok thats ok. Thanks for trying! I will see if it works on iphone and try to clear stuff.

                1 Reply Last reply Reply Quote 0
                • C
                  Chutulu 21 German Users last edited by

                  on my iphone 8 with ios 14.8 i got the same error !!

                  tubbygerb 1 Reply Last reply Reply Quote 0
                  • tubbygerb
                    tubbygerb English Users @Chutulu 21 last edited by

                    @chutulu-21 huh interesting. did u recently resign from a team? I did. Im thinking that a bug when u resign caused this error message. unfortunately i have quit playing osm because i cant log in... unfortunate for them too since i was a loyal player 😞

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      Chutulu 21 German Users @tubbygerb last edited by

                      @tubbygerb
                      No I start from Zero. OSM with Browser Works on my iPhone

                      1 Reply Last reply Reply Quote 0
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