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    Still can't play with iphone 6

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    • P
      park jong fin English Users last edited by

      Anyone know ? Why can't play with iphone 6+ or 5s, can't since 28dec2021 .....
      Anyone help .....

      1 Reply Last reply Reply Quote 0
      • M
        Mick Pereira English Users last edited by

        Hi there...the APP keeps going down. The Update 4.9.13 not fixed the problem. Your web site dont run too in my iPhone 6. please fix the problem

        1 Reply Last reply Reply Quote 0
        • SpecialOne
          SpecialOne last edited by

          Unfortunately this is true 😞

          Apple did some weird changes that cause crashes on OSM and other Apps. We've implemented some changes suggested by Apple to fix it on the version 4.9.13 set live yesterday, but seems that it didn't solved the problem.

          Our iOS team will try to fix it on next update!

          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

          Odegaardarsenal 1 Reply Last reply Reply Quote 0
          • Odegaardarsenal
            Odegaardarsenal English Users @SpecialOne last edited by

            @specialone
            wait,i am using iphone6s, and i can play the latest version of the game.

            SpecialOne MochesterUnited 2 Replies Last reply Reply Quote 0
            • SpecialOne
              SpecialOne @Odegaardarsenal last edited by

              @odegaardarsenal What's your iOS version?

              "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

              P 1 Reply Last reply Reply Quote 0
              • P
                park jong fin English Users @SpecialOne last edited by

                @specialone what day next update? So wait till next update ??? Thx for the info

                SpecialOne 1 Reply Last reply Reply Quote 0
                • SpecialOne
                  SpecialOne @park jong fin last edited by

                  @park-jong-fin said in Still can't play with iphone 6:

                  @specialone what day next update? So wait till next update ??? Thx for the info

                  Unfortunately there's no other solution than wait for it and we're not sure that we can find a solution 😞

                  My only suggestion is that you log on Web, but on a different device, because seems that it also doesn't work on browser on iPhone 6 with iOS V12 😞

                  "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                  P Rafelmaz 2 Replies Last reply Reply Quote 0
                  • P
                    park jong fin English Users @SpecialOne last edited by

                    @specialone ok , thx for the info ... i'll be wait for the nedt update .... 🙏

                    1 Reply Last reply Reply Quote 0
                    • Rafelmaz
                      Rafelmaz @SpecialOne last edited by

                      @specialone

                      what about to return to the latest version that works with all devices while you find a solution?
                      understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                      firmaRaf2021.jpegWINNER ICCL 2015/2016 - SURVIVOR 2018 - REGION 2019 - MASTER1800 2020 - ITALIAN CHAMPION 2020/2021 - WGC 2021 - CCWE 2020 - CCWE 2-4-6-7-9 2021/22 - 5 APPs ITALIAN NATIONAL TEAM

                      SpecialOne 1 Reply Last reply Reply Quote 0
                      • MochesterUnited
                        MochesterUnited English Users @Odegaardarsenal last edited by

                        @odegaardarsenal
                        same I am also using iPhone 6

                        Although I'm not from Manchester, I will still support Manchester United, this is the duty of a fan.

                        SpecialOne 1 Reply Last reply Reply Quote 0
                        • SpecialOne
                          SpecialOne @MochesterUnited last edited by

                          @mochesterunited Can you let us know what's your iOS version?

                          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                          MochesterUnited 1 Reply Last reply Reply Quote 0
                          • SpecialOne
                            SpecialOne @Rafelmaz last edited by

                            @rafelmaz said in Still can't play with iphone 6:

                            @specialone

                            what about to return to the latest version that works with all devices while you find a solution?
                            understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                            Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

                            "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                            Rafelmaz 1 Reply Last reply Reply Quote 1
                            • Rafelmaz
                              Rafelmaz @SpecialOne last edited by

                              @specialone said in Still can't play with iphone 6:

                              @rafelmaz said in Still can't play with iphone 6:

                              @specialone

                              what about to return to the latest version that works with all devices while you find a solution?
                              understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                              Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

                              Yes understand thanks...sometimes easiest solutions seem too easy...but it isn't the case evidently.

                              firmaRaf2021.jpegWINNER ICCL 2015/2016 - SURVIVOR 2018 - REGION 2019 - MASTER1800 2020 - ITALIAN CHAMPION 2020/2021 - WGC 2021 - CCWE 2020 - CCWE 2-4-6-7-9 2021/22 - 5 APPs ITALIAN NATIONAL TEAM

                              1 Reply Last reply Reply Quote 0
                              • MochesterUnited
                                MochesterUnited English Users @SpecialOne last edited by

                                @specialone
                                my iPhone's iOS version is 14.8.1, which is the newest model

                                Although I'm not from Manchester, I will still support Manchester United, this is the duty of a fan.

                                SpecialOne 1 Reply Last reply Reply Quote 0
                                • SpecialOne
                                  SpecialOne @MochesterUnited last edited by

                                  @mochesterunited said in Still can't play with iphone 6:

                                  @specialone
                                  my iPhone's iOS version is 14.8.1, which is the newest model

                                  That's why you don't have any issues.... This only happens on devices with iOS 12 👍

                                  "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                  MochesterUnited 1 Reply Last reply Reply Quote 0
                                  • MochesterUnited
                                    MochesterUnited English Users @SpecialOne last edited by

                                    @specialone
                                    thanks for explaining! 🙂

                                    Although I'm not from Manchester, I will still support Manchester United, this is the duty of a fan.

                                    1 Reply Last reply Reply Quote 0
                                    • SpecialOne
                                      SpecialOne last edited by

                                      We've just set live a new update on iOS App (V4.9.14)

                                      Can you guys let us know if solution implemented managed to fix this iOS 12 bug?

                                      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                      Yusuf Sahin_5534 1 Reply Last reply Reply Quote 1
                                      • Yusuf Sahin_5534
                                        Yusuf Sahin_5534 Turkish Users @SpecialOne last edited by

                                        @specialone
                                        thank you very much, my problem is fixed IOS 12.5.5 I can enter the game with iPhone 6

                                        1 Reply Last reply Reply Quote 0
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