• Categories
  • Recent
  • Tags
  • Popular
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (Cosmo)
  • No Skin
Collapse

App problem

Scheduled Pinned Locked Moved Support
4 Posts 2 Posters 207 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • JetonT.J Offline
    JetonT.J Offline
    JetonT. English Users
    wrote on last edited by
    #1

    Hello. Im not sure if Im only one with this problem but it has started before two days when I received the new update. The problem is I can't open the app because it just keeps loading and never opening. The ball in the bottom right just spins, spins, without ending. When I clear data it works, I can open it but right after I close the game, it happens again. Ive tried with 3 different internet providers to connect but its same result, just keeps loading forever. I would also like to hear if someone else has this problem in last two days.

    1 Reply Last reply
    1
  • SpecialOneS Away
    SpecialOneS Away
    SpecialOne
    wrote on last edited by
    #2

    Which App are you talking about? iOS or Android App?

    If Android have you tried to clear your App data?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    JetonT.J 1 Reply Last reply
    0
  • JetonT.J Offline
    JetonT.J Offline
    JetonT. English Users
    replied to SpecialOne on last edited by
    #3

    @specialone I got android and yes as I said when I cleared data it worked, but when I closed the app, it happened again and I had to clear data everytime I wanted to open the app. I just got home from work and for now looks fine, hopefully won't happen again. Thank you.

    1 Reply Last reply
    0
  • SpecialOneS Away
    SpecialOneS Away
    SpecialOne
    wrote on last edited by
    #4

    If this happens again, please try to filter it as much as possible since these kind of problems may occur due to:

    • Network filterings (switch it from Wifi connection to mobile data)
    • Adblockers or any other security software to protect privacy....

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    1 Reply Last reply
    0
  • SpecialOneS SpecialOne locked this topic on

  • Login

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular