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  3. There are no videos to watch

There are no videos to watch

Scheduled Pinned Locked Moved Support
12 Posts 10 Posters 836 Views 8 Watching
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  • T Offline
    T Offline
    takaynabaasbaby_NL
    Dutch Users
    wrote on last edited by
    #2

    I have the same on Android. the opportunity to check videos for coins or training dont show up.

    1 Reply Last reply
    2
    • jowoxxJ Offline
      jowoxxJ Offline
      jowoxx
      English Users
      wrote on last edited by
      #3

      same here on android app after patch

      1 Reply Last reply
      1
      • SpecialOneS Offline
        SpecialOneS Offline
        SpecialOne
        wrote on last edited by
        #4

        Hi,

        We noticed an issue with videos from a specific partner and we're investigating it... not yet sure if on our side or our partner.

        Videos from a different partner are working, but there are way less offers from that partner, so you may not have any available videos most of the time.

        We're on it... in the mean time, please accept our apologies!

        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

        jowoxxJ mariopol16M 2 Replies Last reply
        0
        • SpecialOneS SpecialOne

          Hi,

          We noticed an issue with videos from a specific partner and we're investigating it... not yet sure if on our side or our partner.

          Videos from a different partner are working, but there are way less offers from that partner, so you may not have any available videos most of the time.

          We're on it... in the mean time, please accept our apologies!

          jowoxxJ Offline
          jowoxxJ Offline
          jowoxx
          English Users
          wrote on last edited by
          #5

          @SpecialOne
          Not sure if you are correct on that. My tests below:

          1. uninstalling and reinstalling the android app will allow the "check videos for coins" to appear again (if timer permits)
          2. ios app for same account on same network has no issues with the "check videos for coins" appearing

          It seems like there is a caching issue with the timer for the check video in the new patch for android.

          1 Reply Last reply
          0
          • SpecialOneS SpecialOne

            Hi,

            We noticed an issue with videos from a specific partner and we're investigating it... not yet sure if on our side or our partner.

            Videos from a different partner are working, but there are way less offers from that partner, so you may not have any available videos most of the time.

            We're on it... in the mean time, please accept our apologies!

            mariopol16M Offline
            mariopol16M Offline
            mariopol16
            Spanish Users
            wrote on last edited by
            #6

            @SpecialOne Hi! Any news about this issue?
            So many days, some managers are really concerned.
            Thanks!

            yugi xDY 1 Reply Last reply
            2
            • mariopol16M mariopol16

              @SpecialOne Hi! Any news about this issue?
              So many days, some managers are really concerned.
              Thanks!

              yugi xDY Offline
              yugi xDY Offline
              yugi xD
              English Users
              wrote on last edited by
              #7

              @mariopol16 hi there is any news about vidos didn't work

              1 Reply Last reply
              0
              • EtinchE Offline
                EtinchE Offline
                Etinch
                English Users
                wrote on last edited by
                #8

                Please fix thie issue. I am getting out of boss coins.

                1 Reply Last reply
                0
                • davideiseo79D Offline
                  davideiseo79D Offline
                  davideiseo79
                  English Users
                  wrote on last edited by
                  #9

                  The token free have been locked for a week

                  1 Reply Last reply
                  0
                  • SpecialOneS Offline
                    SpecialOneS Offline
                    SpecialOne
                    wrote on last edited by
                    #10

                    A new release as been set live 4.0.15.6 (Android). Please update it as soon as it's vailable for you and let us know if all is fine now 👍

                    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                    funnyimpactF 1 Reply Last reply
                    0
                    • Lotzzy_0_NLL Offline
                      Lotzzy_0_NLL Offline
                      Lotzzy_0_NL
                      Dutch Users
                      wrote on last edited by
                      #11

                      Yep, it's fixed with the latest patch, thankyou Gamebasics! 🐶

                      1 Reply Last reply
                      0
                      • SpecialOneS SpecialOne

                        A new release as been set live 4.0.15.6 (Android). Please update it as soon as it's vailable for you and let us know if all is fine now 👍

                        funnyimpactF Offline
                        funnyimpactF Offline
                        funnyimpact
                        English Users
                        wrote on last edited by
                        #12

                        @SpecialOne said in There are no videos to watch basket random:

                        A new release as been set live 4.0.15.6 (Android). Please update it as soon as it's vailable for you and let us know if all is fine now 👍

                        Yeah new version worked well.

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                        • SpecialOneS SpecialOne locked this topic on
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