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I have not received the Purchased Coins. HELP ME!!!!

Scheduled Pinned Locked Moved Support
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  • Z Offline
    Z Offline
    zagorthenay Italian Users
    wrote on last edited by
    #1

    Yesterday I bought 9.99 Euros to get 35 million with the bonus but I haven't received the credit. Payment was made around 7.15pm.Today I bought another 35 million at 15.00 and I still haven't received either one. HELP ME!!!!

    MarkusRW5M datchhhh_3D 2 Replies Last reply
    0
  • MarkusRW5M Offline
    MarkusRW5M Offline
    MarkusRW5 English Users
    replied to zagorthenay on last edited by
    #2

    @zagorthenay pay2win instead of road2glory? Well done!

    Z 1 Reply Last reply
    0
  • Z Offline
    Z Offline
    zagorthenay Italian Users
    replied to MarkusRW5 on last edited by
    #3

    @MarkusRW5 J don't understand

    1 Reply Last reply
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  • datchhhh_3D Offline
    datchhhh_3D Offline
    datchhhh_3 English Users
    replied to zagorthenay on last edited by
    #4

    @zagorthenay good morning mate, ir happens the same to me, o bought two times 35 million today and nothing. Please support us

    Z 1 Reply Last reply
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  • Z Offline
    Z Offline
    zagorthenay Italian Users
    replied to datchhhh_3 on last edited by
    #5

    @datchhhh_3 I wrote to support at this address: https://gamebasics.zendesk.com/hc/en-us/requests/new
    Try it too.

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #6

    We're sorry for this situation.

    There was in fact an issue with the purchase of club funds in this weekend promotion. We've already assigned them with a small compensation!

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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  • SpecialOneS SpecialOne locked this topic on

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