There is a bug, game mistake or fraud !!
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there was a striker which was 32 million euro and i wanted transfer him because i had this money. but when i was trying transfer him game asked 32M + 85 coin ? i did not expect that and i said yes, even it did not ask me twice. so there is a cheat !! if i have money in order to cover transfer fee why it still ask coin ? and it has to ask at least 2 time ? it is not happening first time and with this way game is sucking all coins !! it is fraud. Please do something regarding that otherwise i will delete this account and never ever pay again for any coin. please investigate and help
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@JBruinink_NL hi Man, it definitely happend same to me ! even you have enough money, game is asking coin. it happen 2 time to me. game is sucking our coins. it is really shameful
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If you had the necessary Club Funds, but had to pay extra Bosscoins, then that simply means that you had the Club Funds on Savings. You can't spend them when they are in your 'piggybank', so you have to switch them back first.
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@FC-Eddie_NL then if I have enough club funds but if it is on savings, should not game ask to me first i need replace? or if i need to spend boss coin why i also give me all club funds? it is not fair. taken all my coins + club funds which is on saving . and even it doesnt ask twice.
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On the player card the game tells you with what currency you are going to buy that player. So you can see the amount of Club Funds (CF) and Bosscoins needed to buy that player. If all your Club Funds are on savings, you can see that you only have to spend Bosscoins to buy that player.
Instead of mindlessly tapping the button to buy the player, you should take a few seconds to check if everything is in order and you buy the player with the currency that you want to buy the player with.
The confirmation button to buy a player with Bosscoins under a certain treshold has been removed to speed up the process and eliminate an extra step.
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You could try going to our customer support and see if they are willing to cancel the transfer. You can find our support trough the below link.
https://support.onlinesoccermanager.com/hc/en-us
After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist.
As we can't do anything else for your trough this forum, I will close your topic.
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F FC Eddie_NL locked this topic on
