My teammate doesn't receive a link to reset his password

[otman347891]

Hello everyone,

my teammate Cooper Sheldon has had a problem with his phone lately and can't get his account back. No matter how many times he asks for a new password, he gets no link in his mailbox. Do you have any solutions for him to get his account back?

Kind regards,

[SpecialOne]

Hi,

Account has no mail linked. But it's linked to a google account.

He needs to log with same google account he linked the account to, set an e-mail on the account and only after he can have a password to log on all platforms.