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  3. Incorrect duel division shown on ios

Incorrect duel division shown on ios

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  • FC Eddie_NLF FC Eddie_NL

    @JBruinink_NL

    They can't find anything wrong with the Battle Division. Did you properly used the switching regions-method? After you've switched the region to OSM World you will have to open up the app properly. That means that you have to accept the GDPR and get to the login screen. If you switch regions again before that, this method will not work.

    If you are sure you've done the method correctly, then I think it is best if you make some screenshots or even a video showing all the steps. That way the devs know you did the method properly.

    JBruinink_NLJ Offline
    JBruinink_NLJ Offline
    JBruinink_NL
    Dutch Users
    wrote on last edited by
    #20

    @FC-Eddie_NL I believe I have followed the steps exactly as you described them. I have a series of screenshots to clarify!

    IMG_0117.jpg

    IMG_0118.jpg

    IMG_0119.jpg

    IMG_0120.jpg

    IMG_0121.jpg

    IMG_0122.jpg

    FC Eddie_NLF 1 Reply Last reply
    0
    • JBruinink_NLJ JBruinink_NL

      @FC-Eddie_NL I believe I have followed the steps exactly as you described them. I have a series of screenshots to clarify!

      IMG_0117.jpg

      IMG_0118.jpg

      IMG_0119.jpg

      IMG_0120.jpg

      IMG_0121.jpg

      IMG_0122.jpg

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #21

      @JBruinink_NL

      Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

      JBruinink_NLJ 1 Reply Last reply
      0
      • FC Eddie_NLF FC Eddie_NL

        @JBruinink_NL

        Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

        JBruinink_NLJ Offline
        JBruinink_NLJ Offline
        JBruinink_NL
        Dutch Users
        wrote on last edited by
        #22

        @FC-Eddie_NL I tried to upload the original from my ipad, but they were to large, so I rezised them from .png to .jpeg apparenty, using https://www.reduceimages.com/

        1 Reply Last reply
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        • SpecialOneS Offline
          SpecialOneS Offline
          SpecialOne
          wrote on last edited by
          #23

          Hi @JBruinink_NL

          Your account has two different gamecenter connections. When clearing App data by switching worlds, did you logged out of gamecenter?

          If not, can you please try to log out from gamecenter, do the worlds switching and only enable gamecenter again after logging back into NL?

          Also, something really important, when switching worlds, app has to be closed and not minimised.

          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

          1 Reply Last reply
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          • FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #24

            No news, so I'm assuming things are good now. I will close this topic.

            1 Reply Last reply
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            • FC Eddie_NLF FC Eddie_NL locked this topic on
            • FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #25

              Topic re-opened. Issue not solved after following the above steps

              JBruinink_NLJ 1 Reply Last reply
              0
              • FC Eddie_NLF FC Eddie_NL unlocked this topic on
              • FC Eddie_NLF FC Eddie_NL

                Topic re-opened. Issue not solved after following the above steps

                JBruinink_NLJ Offline
                JBruinink_NLJ Offline
                JBruinink_NL
                Dutch Users
                wrote on last edited by
                #26

                @FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

                Rrijnhart_NLR FC Eddie_NLF 2 Replies Last reply
                0
                • JBruinink_NLJ JBruinink_NL

                  @JBruinink_NL Schermafbeelding 2023-10-24 om 14.02.32.png

                  and this..

                  Jacky Smetsers_NLJ Offline
                  Jacky Smetsers_NLJ Offline
                  Jacky Smetsers_NL
                  Dutch Users
                  wrote on last edited by
                  #27

                  @JBruinink_NL IMG_3515.jpeg

                  The whole group has the same problem

                  1 Reply Last reply
                  1
                  • JBruinink_NLJ JBruinink_NL

                    @FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

                    Rrijnhart_NLR Offline
                    Rrijnhart_NLR Offline
                    Rrijnhart_NL
                    Dutch Users
                    wrote on last edited by Rrijnhart_NL
                    #28

                    @JBruinink_NL

                    3e02c298-08bc-477d-9f57-3b229c60fc74.jpeg

                    1 Reply Last reply
                    0
                    • JBruinink_NLJ JBruinink_NL

                      @FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

                      FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by
                      #29

                      @JBruinink_NL @Jacky-Smetsers_NL-0 @Rrijnhart_NL

                      Hi there,

                      I'm sorry, but they can't find any issues with this. We really need a video of at least one manager with iOS that shows that the steps have been done correctly.

                      JBruinink_NLJ 1 Reply Last reply
                      0
                      • FC Eddie_NLF FC Eddie_NL

                        @JBruinink_NL @Jacky-Smetsers_NL-0 @Rrijnhart_NL

                        Hi there,

                        I'm sorry, but they can't find any issues with this. We really need a video of at least one manager with iOS that shows that the steps have been done correctly.

                        JBruinink_NLJ Offline
                        JBruinink_NLJ Offline
                        JBruinink_NL
                        Dutch Users
                        wrote on last edited by
                        #30

                        @FC-Eddie_NL I have a video capturing it all, but I don't have the privileges to upload a video here and It is too big to send to my email..

                        1 Reply Last reply
                        0
                        • SpecialOneS Offline
                          SpecialOneS Offline
                          SpecialOne
                          wrote on last edited by
                          #31

                          @JBruinink_NL Can you please upload it here: https://wetransfer.com

                          Then share the link here.

                          Tks in advance

                          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                          JBruinink_NLJ 1 Reply Last reply
                          0
                          • SpecialOneS SpecialOne

                            @JBruinink_NL Can you please upload it here: https://wetransfer.com

                            Then share the link here.

                            Tks in advance

                            JBruinink_NLJ Offline
                            JBruinink_NLJ Offline
                            JBruinink_NL
                            Dutch Users
                            wrote on last edited by
                            #32

                            @SpecialOne https://we.tl/t-uUPFqNsa88

                            JBruinink_NLJ 1 Reply Last reply
                            0
                            • JBruinink_NLJ JBruinink_NL

                              @SpecialOne https://we.tl/t-uUPFqNsa88

                              JBruinink_NLJ Offline
                              JBruinink_NLJ Offline
                              JBruinink_NL
                              Dutch Users
                              wrote on last edited by
                              #33

                              So after I learned that the problem had to do with data not being cleared, I removed and re-installed the game. it worked!

                              1 Reply Last reply
                              0
                              • SpecialOneS Offline
                                SpecialOneS Offline
                                SpecialOne
                                wrote on last edited by SpecialOne
                                #34

                                Thanks for your feedback.

                                Sorry for not suggesting it earlier, but usually this is something users do as soon as they face a problem, so I 'jumped' that step.

                                My bad, sorry for it.

                                Glad that it's solved!

                                "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                                1 Reply Last reply
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                                • SpecialOneS SpecialOne locked this topic on
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