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Speed up training no longer possible

Scheduled Pinned Locked Moved Support
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  • JordyHof_NLJ Offline
    JordyHof_NLJ Offline
    JordyHof_NL Dutch Users
    wrote on last edited by
    #1

    To speed up a training by 2 hours it is possible to view an advertisement. Unfortunately this has not been possible for 2 days now, the ball keeps spinning but no advertisement appears. I play on an iPhone 14 internet.

    FC Eddie_NLF 1 Reply Last reply
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  • Sjeik Marlboro_NLS Offline
    Sjeik Marlboro_NLS Offline
    Sjeik Marlboro_NL Dutch Users
    wrote on last edited by Sjeik Marlboro_NL
    #2

    I have the same issue. Tried it with Microsoft Edge and Mozzila Firefox on my windows PC, as well as on my Poco F5. Advertisements not loading/playing since friday to saturday night.

    Edit: Also the video's for free rewards and free boss coins not playing.

    1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to JordyHof_NL on last edited by FC Eddie_NL
    #3

    @JordyHof_NL @Sjeik-Marlboro_NL

    Hi there,

    For me the video does load, but I get a black screen. However, you do get credited for it, you just have to wait until the pop-up goes away. I will report it.

    If you get that spinning ball, you can try to remove the cookies and cache of you browser.

    Sjeik Marlboro_NLS JordyHof_NLJ 2 Replies Last reply
    0
  • Sjeik Marlboro_NLS Offline
    Sjeik Marlboro_NLS Offline
    Sjeik Marlboro_NL Dutch Users
    replied to FC Eddie_NL on last edited by
    #4

    @FC-Eddie_NL I have my internet automatically removing cookies and empty cache after closing the webpage. Maybe an issue regarding the videoplayer?

    FC Eddie_NLF 1 Reply Last reply
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  • JordyHof_NLJ Offline
    JordyHof_NLJ Offline
    JordyHof_NL Dutch Users
    replied to FC Eddie_NL on last edited by
    #5

    @FC-Eddie_NL Unfortunately the same here, even after deleting the cookies the video just keeps loading and loading and nothing happens…

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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Sjeik Marlboro_NL on last edited by
    #6

    @Sjeik-Marlboro_NL @JordyHof_NL

    Thank you both. I've added that to my report of the issue.

    Dirk Pieter Renema_NL bD 1 Reply Last reply
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  • Dirk Pieter Renema_NL bD Offline
    Dirk Pieter Renema_NL bD Offline
    Dirk Pieter Renema_NL b Dutch Users
    replied to FC Eddie_NL on last edited by
    #7

    @FC-Eddie_NL I have the same problem. I can't get free Boss coins. The ball keeps spinning around. This is the third day.

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  • Sjeik Marlboro_NLS Offline
    Sjeik Marlboro_NLS Offline
    Sjeik Marlboro_NL Dutch Users
    wrote on last edited by
    #8

    Maybe this 'bug' has to do with the Christmas theme? I remember a year ago when the Christmas theme was added into the webpage, many had the same problem regarding video's not loading.

    1 Reply Last reply
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