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I Can't Log in to my old account

Scheduled Pinned Locked Moved Support
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  • J Offline
    J Offline
    JohnAuschwitz
    wrote on last edited by
    #1

    Hello there
    As you read in the title I can't log in to my old account from around 2016, so I created this account.
    When I searched by my old account name in the “add friends” its says that there is no manger with this name.
    I tried to reset the password, entered my email that was connected to my old account and no email was sent to me, tried with my account name instead of the email, and no email was sent to me either.
    Does OSM deleted the old accounts?! Please help!

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to JohnAuschwitz on last edited by
    #2

    @JohnAuschwitz

    Hi there,

    Yes, if an account is inactive for 3 years in a row it will be deleted. This is due to the GDPR laws. You will have to play OSM with your current account.

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