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I invited some friends to the game and I still haven't received my reward

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  • M Offline
    M Offline
    Manuel Pinto Oliviera
    wrote on last edited by
    #1

    I invited some friends to the game and I still haven't received my reward, I would like to know how long it would take to receive such a reward, by the way, is there any other way to create a support ticket other than here?

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Manuel Pinto Oliviera on last edited by
    #2

    @Manuel-Pinto-Oliviera

    Hi there,

    There are some requirements that needs to be met before the reward for inviting new users to OSM will be received.

    Q: Why didn't I receive Boss Coins ( BCs ) after inviting managers?

    A: To be able to get these rewards, following criteria have to be met:

    • New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. That user will need to click the link again and only after the account has been created)
    • Invited user has to create a new account and not joining league with an existing one.
    • There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards.

    If you follow those requirements you should get the reward. If for some reason you dont, then you can contact customer support through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

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