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can't take the prize in guess and win

Scheduled Pinned Locked Moved Support
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  • Vhyta8908V Offline
    Vhyta8908V Offline
    Vhyta8908 Indonesian Users
    wrote on last edited by
    #1

    Please help give me the prize that was promised because I answered correctly in the guess challenge and won

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF FC Eddie_NL moved this topic from OSM: The game on
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Vhyta8908 on last edited by
    #2

    @Vhyta8908

    Hi there,

    If the prize were Bosscoins then they should have been automaticaly added to your account after you've clicked on the claim button.

    If the prize is an item, such as a training boost, position swap, etc, you will find it in your inventory (the blue-yellow OSM bag) after you've clicked on the claim button.

    If for some reason, you didn't receive the Bosscoins, or find the item in your inventory, then you will have to contact our customer support via the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

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  • FC Eddie_NLF FC Eddie_NL locked this topic on

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