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  3. Completed season but the trophies didn't update and I didn't get a winners cup ticket

Completed season but the trophies didn't update and I didn't get a winners cup ticket

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  • FC Eddie_NLF FC Eddie_NL

    @D4culater @mickarel

    I have received the news that the data of the trophy cabinet is lost due to the server issues last weekend and they can't be restored. So that season won't be listed there, unfortunately.

    D4culaterD Offline
    D4culaterD Offline
    D4culater
    English Users
    wrote on last edited by
    #21

    @FC-Eddie_NL even with proof of screenshots?

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    • M Offline
      M Offline
      mickarel
      wrote on last edited by
      #22

      Hi @FC-Eddie_NL may we check if it is still possible for gamebasics to take responsibility and update our trophies page by presenting the proof of screenshots? This is really terrible if they don't do anything

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      • FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by FC Eddie_NL
        #23

        @D4culater @mickarel

        Sorry guys, but that won't happen. Keep in mind that it is not just you two. You might have those proof for yourself, but what about the other managers that played in your league? As well as all the other users that lost that data. It's not really fair if just two people get that data fixed, while all others are left without it.

        They tried to minimize the damage as best they could. It won't please everyone, but you will have to accept it that the data is lost.

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