• Categories
  • Recent
  • Tags
  • Popular
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (Cosmo)
  • No Skin
Collapse

cant acces app

Scheduled Pinned Locked Moved Support
7 Posts 2 Posters 121 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • K Offline
    K Offline
    kopic_72
    wrote on last edited by
    #1

    i have a new account but i cant access it on app regardless the region. the app is working only on NL but i want to play on World so i can find my friends

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to kopic_72 on last edited by
    #2

    @kopic_72

    Hi there,

    The created account only works on the version it was created on. If that account has been created on OSM NL then you can't use that account on OSM World.

    The account that you created this topic with is located on OSM World. So you can use this account to play with your friends on the World version.

    K 1 Reply Last reply
    0
  • K Offline
    K Offline
    kopic_72
    replied to FC Eddie_NL on last edited by
    #3

    @FC-Eddie_NL
    Yes, I know that, but the app won’t let me open it when I select OSM world although I am not logged in into any account.

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to kopic_72 on last edited by
    #4

    @kopic_72

    What error message do you get when you try to log in?

    K 1 Reply Last reply
    0
  • K Offline
    K Offline
    kopic_72
    wrote on last edited by
    #5

    image.jpeg

    1 Reply Last reply
    0
  • K Offline
    K Offline
    kopic_72
    replied to FC Eddie_NL on last edited by
    #6

    @FC-Eddie_NL
    something went wrong with launching OSM. please come back later. tried reinstalling. the app is updated…

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to kopic_72 on last edited by
    #7

    @kopic_72

    Ah, oké. That error message usually pops up when an old account on OSM interferes with a newly created account. In order to help fix it, you will have to contact our customer support. You can find them through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

    1 Reply Last reply
    0

  • Login

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular