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  3. non-payment of rewards earned from job offers

non-payment of rewards earned from job offers

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  • bekırd92B Offline
    bekırd92B Offline
    bekırd92
    English Users
    wrote last edited by
    #1

    Even though I completed the job offers Juicy Tiles: Match 3 Puzzle and Sweet Candy from Fyber and Color Brick Stack from Revu, my boss coin rewards have not been credited to my account. I'm requesting help regarding this issue.!

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    • bekırd92B Offline
      bekırd92B Offline
      bekırd92
      English Users
      wrote last edited by
      #2

      Screenshot_20250801_231441.jpg

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      0
      • SirFearlessS Online
        SirFearlessS Online
        SirFearless
        wrote last edited by
        #3

        You should contact the sponsor company.

        bekırd92B 1 Reply Last reply
        0
        • bekırd92B Offline
          bekırd92B Offline
          bekırd92
          English Users
          wrote last edited by
          #4

          Screenshot_20250801_231513.jpg

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          • bekırd92B Offline
            bekırd92B Offline
            bekırd92
            English Users
            wrote last edited by
            #5

            Screenshot_20250801_231628.jpg

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            • SirFearlessS SirFearless

              You should contact the sponsor company.

              bekırd92B Offline
              bekırd92B Offline
              bekırd92
              English Users
              wrote last edited by
              #6

              @SirFearless I created a feedback through the osm application but no response has been received. I cannot find any feedback section from the sponsor company.

              FC Eddie_NLF 1 Reply Last reply
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              • bekırd92B bekırd92

                @SirFearless I created a feedback through the osm application but no response has been received. I cannot find any feedback section from the sponsor company.

                FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote last edited by
                #7

                @bekırd92

                Hi there,

                On the offerwall in the OSM app you can contact the external parter where the offer was listed on.

                For Fyber offers: Tap on the three horizontal stripes and then tap on Status. Look for your active offer to get to the contact form.

                For Revu offers: Once you are redirected to their page with all their offers, tap on the headset icon to look for active offers that haven't been paid out yet. From there you should be able to contact them. If the status of an offer is listed as 'credited', then it's not possible to contact them about that offer. That is unfortunately the policy Revu uses.

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