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Promotions/Campaigns

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #1849

    We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

    We want to compensate you by increasing the duration of this weekend's Event.

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    A CosMoCuTiEC 2 Replies Last reply
    -3
    • SpecialOneS SpecialOne

      We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

      We want to compensate you by increasing the duration of this weekend's Event.

      A Offline
      A Offline
      acaciadelft_NL
      Dutch Users
      wrote on last edited by acaciadelft_NL
      #1850

      @specialone You're so sorry that it took you over 16 hours to apologize....🙄

      @specialone said in Promotions/Campaigns:

      We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

      We want to compensate you by increasing the duration of this weekend's Event.

      Increase the duration with an hour, a day, a week? Give us details or say nothing, is it so hard to communicate clearly?

      1 Reply Last reply
      2
      • SpecialOneS SpecialOne

        We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues.

        We want to compensate you by increasing the duration of this weekend's Event.

        CosMoCuTiEC Offline
        CosMoCuTiEC Offline
        CosMoCuTiE
        English Users
        wrote on last edited by
        #1851

        @specialone

        Hi @SpecialOne , I understand that there were some unforeseen technical issues which have caused the delay yesterday.

        I would like to suggest if it is possible that in the occasion when such technical issues occur, communication can be better to the OSM players. For example, GB admin can at least inform us that they are looking into the issue, and the weekday event will still proceed as per planned after the issue has resolved. Or perhaps, when such events are launched, there could at least be someone from the technical support team to test run if everything is going well as per the events planned.

        There was completely no news of yesterday late start at all, and OSM players were left hanging with the 'Super Staff' notifications showing up in OSM app (but not the case), not sure if the event would be completely cancelled or postponed to the next weekday, or if the events will continue as per usual.

        The suggestions above will no doubt improve the game user experience.

        As for tomorrow weekend's event duration increase, appreciate if you and your team can let the community know in advance how long the duration will be extended.

        Thanks for listening to my suggestion for improvement if you do.
        Peace out.

        'Self-Proclaimed' Mastermind Tactician

        1 Reply Last reply
        5
        • SpecialOneS Offline
          SpecialOneS Offline
          SpecialOne
          wrote on last edited by
          #1852

          This weekend's event: Extreme Training
          Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
          NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

          Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

          Forum-Extreme-Training-F.png

          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

          Koning CoK ShingaShongS 2 Replies Last reply
          1
          • SpecialOneS SpecialOne

            This weekend's event: Extreme Training
            Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
            NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

            Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

            Forum-Extreme-Training-F.png

            Koning CoK Offline
            Koning CoK Offline
            Koning Co
            English Users
            wrote on last edited by Koning Co
            #1853

            @specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

            Oputa TobeO 1 Reply Last reply
            3
            • A Offline
              A Offline
              acaciadelft_NL
              Dutch Users
              wrote on last edited by
              #1854

              @koningco said in Promotions/Campaigns:

              @specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

              Decent people try to do something extra for someone else when they unintendetly disappoint this person to try to make things right. GB staff just give the person what he was initionally promised and call it a compensation. 🤦

              1 Reply Last reply
              -1
              • SpecialOneS SpecialOne

                This weekend's event: Extreme Training
                Starts: May 27, 10am CEST | Ends: May 30, 11am CEST
                NOTE: Event will take 2h longer than usual as a compensation for the problems with the temporary event of yesterday

                Extreme Training weekend! During this weekend event, players get extra training progression and the training sessions will take less time.

                Forum-Extreme-Training-F.png

                ShingaShongS Offline
                ShingaShongS Offline
                ShingaShong
                Portuguese Users
                wrote on last edited by ShingaShong
                #1855

                @specialone terrible management of this situation. Do you realise that people wasted boss coins that weren't supposed to be used just to have players ready for their matches?
                And your solution is to improve 2h (that we already were owed) on the next event? And for the ones that put the players on the training ground coudn't even benefit from the event because they were training for 8 hours! Can't you see that some players didn't even enjoy the even in the first place?
                I demand a refund of my boss coins! I wasn't supposed to use it just because you guys messed up.
                Own your mistakes and respect the community that plays your game and even pays for it. This isn't fair. Do something so everyone that spent boss coins can report it and find themselves in the situation we were in before your mistakes. We shoudn't pay for your mistakes. Period.

                1 Reply Last reply
                2
                • Koning CoK Koning Co

                  @specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

                  Oputa TobeO Offline
                  Oputa TobeO Offline
                  Oputa Tobe
                  English Users
                  wrote on last edited by
                  #1856

                  @koningco said in Promotions/Campaigns:

                  @specialone If this is a 4 hour event then it makes no sense to extend it by 2 hours. Only managers who login before 6:59 AM CET will profit from the extra training opportunity. This "compensation" is another example that shows that GB staff have no idea how their game works for managers.

                  Your right

                  Winning Is My Legacy

                  1 Reply Last reply
                  2
                  • AlyssaGBA AlyssaGB
                    -May 2022: Weekend events schedule
                    

                    May 06 - May 08: Transfer Madness
                    May 13 - May 15: Extreme Progression
                    May 20 - May 22: Training Talents
                    May 27 - May 29: Extreme Training

                    IMPORTANT
                    Note 1: This schedule is subject to change
                    Note 2: We may randomly add flash (4h and 24h) events in the middle of the week

                    Koning CoK Offline
                    Koning CoK Offline
                    Koning Co
                    English Users
                    wrote on last edited by
                    #1857

                    @alyssagb Can missions be added to this monthly schedule? Especially those missions that require a free subaccount? I have missed most of the missions because of late announcements and no free subaccount.

                    İbrahim Fuchsİ 1 Reply Last reply
                    1
                    • Koning CoK Koning Co

                      @alyssagb Can missions be added to this monthly schedule? Especially those missions that require a free subaccount? I have missed most of the missions because of late announcements and no free subaccount.

                      İbrahim Fuchsİ Offline
                      İbrahim Fuchsİ Offline
                      İbrahim Fuchs
                      wrote on last edited by İbrahim Fuchs
                      #1858

                      @koningco I missed you too

                      Losing is not a reason for defeat, but a reason to learn from it

                      1 Reply Last reply
                      0
                      • CanTaskıranogullarıC Offline
                        CanTaskıranogullarıC Offline
                        CanTaskıranogulları
                        Turkish Users
                        wrote on last edited by
                        #1859

                        What is the calendar of events for the month of June ?

                        1 Reply Last reply
                        0
                        • SpecialOneS SpecialOne

                          On this topic we'll try to announce in advance all the promotions or campaigns we'll be releasing on our Apps or Website.

                          AlyssaGBA Offline
                          AlyssaGBA Offline
                          AlyssaGB
                          wrote on last edited by
                          #1860

                          Day Event: Booming Stadium
                          Starts: June 1, 07:00am CEST - Ends: June 1, 11:59pm CEST

                          This Wednesday there's a shorter timer and increased advantages for Pitch, Training & Capacity expansions!

                          That means only 4 hours to expand a part of your Stadium and get more in return. More advantage during a match at home, more progression during Training and more income from gate receipts.

                          Make sure you build the biggest and baddest Stadium out there! 🏟

                          156a6b78-7b76-4f6f-8f7b-b1314d62fb8d-image.png

                          lfrbrancaL 1 Reply Last reply
                          1
                          • AlyssaGBA AlyssaGB
                            -May 2022: Weekend events schedule
                            

                            May 06 - May 08: Transfer Madness
                            May 13 - May 15: Extreme Progression
                            May 20 - May 22: Training Talents
                            May 27 - May 29: Extreme Training

                            IMPORTANT
                            Note 1: This schedule is subject to change
                            Note 2: We may randomly add flash (4h and 24h) events in the middle of the week

                            AlyssaGBA Offline
                            AlyssaGBA Offline
                            AlyssaGB
                            wrote on last edited by
                            #1861
                            -June 2022: Weekend events schedule
                            

                            June 03 - June 04: Training Madness
                            June 10 - June 11: Transfer Deadline Weekend
                            June 17 - June 18: Extreme Progression
                            June 24 - June 25: Golden Legends

                            IMPORTANT
                            Note 1: This schedule is subject to change
                            Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
                            Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

                            Zé TigresaZ P AlyssaGBA 3 Replies Last reply
                            5
                            • AlyssaGBA AlyssaGB
                              -June 2022: Weekend events schedule
                              

                              June 03 - June 04: Training Madness
                              June 10 - June 11: Transfer Deadline Weekend
                              June 17 - June 18: Extreme Progression
                              June 24 - June 25: Golden Legends

                              IMPORTANT
                              Note 1: This schedule is subject to change
                              Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
                              Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

                              Zé TigresaZ Offline
                              Zé TigresaZ Offline
                              Zé Tigresa
                              Portuguese Users
                              wrote on last edited by
                              #1862

                              @alyssagb

                              Only two days of events?
                              No event scheduled for sunday?

                              Campeão Nacional 20/21🏆⚽

                              Zé TigresaZ 1 Reply Last reply
                              1
                              • Zé TigresaZ Zé Tigresa

                                @alyssagb

                                Only two days of events?
                                No event scheduled for sunday?

                                Zé TigresaZ Offline
                                Zé TigresaZ Offline
                                Zé Tigresa
                                Portuguese Users
                                wrote on last edited by
                                #1863

                                I didn't notice the note 3, sorry.

                                Campeão Nacional 20/21🏆⚽

                                1 Reply Last reply
                                1
                                • AlyssaGBA AlyssaGB

                                  Day Event: Booming Stadium
                                  Starts: June 1, 07:00am CEST - Ends: June 1, 11:59pm CEST

                                  This Wednesday there's a shorter timer and increased advantages for Pitch, Training & Capacity expansions!

                                  That means only 4 hours to expand a part of your Stadium and get more in return. More advantage during a match at home, more progression during Training and more income from gate receipts.

                                  Make sure you build the biggest and baddest Stadium out there! 🏟

                                  156a6b78-7b76-4f6f-8f7b-b1314d62fb8d-image.png

                                  lfrbrancaL Offline
                                  lfrbrancaL Offline
                                  lfrbranca
                                  Portuguese Users
                                  wrote on last edited by
                                  #1864

                                  @alyssagb
                                  07:00am CEST - Ends: June 1, 11:59pm CEST????

                                  1 Reply Last reply
                                  0
                                  • AlyssaGBA AlyssaGB
                                    -June 2022: Weekend events schedule
                                    

                                    June 03 - June 04: Training Madness
                                    June 10 - June 11: Transfer Deadline Weekend
                                    June 17 - June 18: Extreme Progression
                                    June 24 - June 25: Golden Legends

                                    IMPORTANT
                                    Note 1: This schedule is subject to change
                                    Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
                                    Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

                                    P Offline
                                    P Offline
                                    Precious FC
                                    wrote on last edited by
                                    #1865

                                    @alyssagb Hi first of all what is this event "Transfer Deadline Weekend" and secondly why has the duration decrease from two days to one day

                                    1 Reply Last reply
                                    5
                                    • AlyssaGBA AlyssaGB
                                      -June 2022: Weekend events schedule
                                      

                                      June 03 - June 04: Training Madness
                                      June 10 - June 11: Transfer Deadline Weekend
                                      June 17 - June 18: Extreme Progression
                                      June 24 - June 25: Golden Legends

                                      IMPORTANT
                                      Note 1: This schedule is subject to change
                                      Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
                                      Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

                                      AlyssaGBA Offline
                                      AlyssaGBA Offline
                                      AlyssaGB
                                      wrote on last edited by
                                      #1866

                                      @alyssagb said in Monthly weekend events schedule:

                                      -June 2022: Weekend events schedule
                                      

                                      June 03 - June 04: Training Madness
                                      June 10 - June 11: Superfast Trainer
                                      June 17 - June 18: Extreme Progression
                                      June 24 - June 25: Golden Legends

                                      IMPORTANT
                                      Note 1: This schedule is subject to change
                                      Note 2: We may randomly add flash (4h and 24h) events in the middle of the week
                                      Note 3: If you looked close you'll see that weekend Events duration changed, changes will also happen on temporary Events... keep an eye on announcements.

                                      Please note that the Event that starts on June 10 is changed from Transfer Deadline Weekend to Superfast Trainer. Transfer Deadline Weekend will be scheduled next month.

                                      P 1 Reply Last reply
                                      1
                                      • SpecialOneS SpecialOne

                                        On this topic we'll try to announce in advance all the promotions or campaigns we'll be releasing on our Apps or Website.

                                        AlyssaGBA Offline
                                        AlyssaGBA Offline
                                        AlyssaGB
                                        wrote on last edited by
                                        #1867

                                        This weekend's event: Training Madness
                                        Starts: June 3, 10am CEST | Ends: June 5, 9am CEST

                                        More training progression with every Training!

                                        This Event is all about really pushing your players to the limit. They will train harder and better. So make sure your training schedule is real tight during this Event.

                                        Forum_Training Madness_REDDIT.png

                                        Koning CoK FMB1986_NLF 2 Replies Last reply
                                        3
                                        • AlyssaGBA AlyssaGB

                                          This weekend's event: Training Madness
                                          Starts: June 3, 10am CEST | Ends: June 5, 9am CEST

                                          More training progression with every Training!

                                          This Event is all about really pushing your players to the limit. They will train harder and better. So make sure your training schedule is real tight during this Event.

                                          Forum_Training Madness_REDDIT.png

                                          Koning CoK Offline
                                          Koning CoK Offline
                                          Koning Co
                                          English Users
                                          wrote on last edited by
                                          #1868

                                          @alyssagb Good to see it starts on Friday. I know GB has less staff available to fix bugs if the promotion starts on Saturday (and there were several bugs around promotions recently).

                                          1 Reply Last reply
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