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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • Problem - Joining leagues

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    FC Eddie_NLF
    @Roquer Hi there, Depending on the server that you have been put on, it can be that in some countries there are barely any active leagues happening. The less populair they are, the bigger the chance that this is the case. You might have been put on a different server, due to getting more experienced in the game, and thus there are less active leagues happening in some countries. In the league select screen you will only find leagues where all advanced settings are still turned on. Leagues where the league moderator turned off at least one setting won't be shown in that overview page.
  • The Champions Cup league can’t find any players

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    FC Eddie_NLF
    @McLarenP1 Hi there, There seems to be an issue with the Winners Cup tickets. On your trophy cabinet I see that you have won a ticket with a number of teams this past month. So with which team are you trying to enter the Winners Cup on your slot 4, that is still waiting for opponents?
  • vip and winners ticket on one manager slot

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    FC Eddie_NLF
    @slick_NL Good to hear
  • Game bug !!!

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    FC Eddie_NLF
    @Baraa711 Thanks. I have forwarded this issue to the admins.
  • Lack of managers

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    FC Eddie_NLF
    @SauncH @RMOCM Hi there, Most of the leagues are usually only filled up to around half full, because there are simply too much active leagues happening in the top countries. It's also Holiday Season right now. That's usually the time where leagues are even more empty than normal. I think that more managers take a small break from OSM around this time.
  • I can't enter the game

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    FC Eddie_NLF
    @carol488 Hi there, That's hard to say as we don't know how you try to log in and what happens after that. Do you login through https://en.onlinesoccermanager.com/ (or different language then English)? Do you get an error message after log in? If so, what does that error message say? Any other info you can provide?
  • Sponsors indicating wrong amount in iOS app.

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    FC Eddie_NLF
    @CosMoCuTiE Good to hear and thanks for the update.
  • boss coins price tag

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    No one has replied
  • Winners cup

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    Mister BaptistutaM
    Hi Thank you. Merry Christmas and a prosperous New Year 2026. Best regards Mister Baptistuta
  • How do i put images on about me

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    I
    Good evening everyone.
  • Offers

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    JAY ZOJ
    @FC-Eddie_NL Hi. Have they finished the universal position switch reward you get for watching 10 videos?
  • Create league

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    FC Eddie_NLF
    @djookba_7_NL Hi there, If you haven't deactivated any of the advanced settings, then you can freely open and close your league. You can do that from the league moderator settings on the homepage
  • Wrong Position

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    SpecialOneS
    Tks for reporting it. It's fixed and leagues created after tomorrow 10AM UTC will have te fix reflected.
  • Unable to Contact OSM and Revu Regarding Missing Boss Coins

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    FC Eddie_NLF
    This should be followed up through the OSM support, so topic will be closed.
  • After the game update when i open the game the profile doesn’t upload !

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    FC Eddie_NLF
    No news, so topic will be closed.
  • iOS app not loading properly since update

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    FC Eddie_NLF
    I will close this topic now
  • Bugs bugs bugs

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    FC Eddie_NLF
    No reply from the topic starter, so topic will be closed.
  • Can't login to the game

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    FC Eddie_NLF
    @Ionut-Valy Hi there, If you still have issues to log into the game, then please create a new topic with more information as to why you can't login.