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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • Winners Cup

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    FC Eddie_NLF
    @Lode__NL I have reported it to the admins.
  • Mail about login

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    un incompetente totaleU
    I don't want that my account will be protect. There are no raisons about security. It'only a game. I don't have social media and Facebook, and I don't want to login with a code by mail. The app is too strong for my phone. I want use name and password as I use from 11 years. Have I to go away and play with another game (with a lot of people)? Security from what? I'm a serious man, if you want much security you can use this new sistem with new coach. I don't accept this change
  • Issue to open app

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    FC Eddie_NLF
    @mohammed_9406 Hi there, For account issues you will have to contact our OSM Support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • Report Regarding Multi-Accounting and Fair Play Violation - User: ham_di

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    FC Eddie_NLF
    @Osm_Lion Cheater reports always go through the OSM Support. Depending on how busy it is it might take several days before you receive a reply. Also keep in mind that they won't be checking out reports during the weekend.
  • Difficulty regarding changing of password

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    FC Eddie_NLF
    @JAY-ZO Hi there, If you still didn't receive the e-mail, then you will have to contact the OSM support. They can take a look at this. https://support.onlinesoccermanager.com/hc/en-us
  • Can’t find fantasy league 150

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    FC Eddie_NLF
    @kev_1011 Hi there, Have you already found it by now? The Fantasy League is still there. Keep in mind that it can only be created when you start a new league. You won't be able to create it if you renew your league to a new season.
  • This topic is deleted!

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  • Bug with universal trainer

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    stainz78S
    @SpecialOne any update on this topic?
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  • I cannot buy a player found by scout

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    FC Eddie_NLF
    @mardinli_jesus_47 Hi there, That's because you have your Club Funds stored on Savings. When you do that you won't be able to use those funds and that's why you receive the message to spend more Bosscoins to buy that player. You need to transfer the Club Funds back first before you can use them.
  • I can't enter the game

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    JAY ZOJ
    @SpecialOne Basically, unannounced maintenance for short periods of time.
  • Old account deleted without notice.

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    patser_NLP
    @8renade Accounts are generally deleted after 3 years of inactivity if this is the case.
  • The transfer system is pure sh*t

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  • Non riesco ad entrare dall app

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    fabrizio_7919F
    Grazie
  • fantazia 150 problem

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    FC Eddie_NLF
    @Burak-Belezoglu Hi there, Once a Fantasy League has been created, all managers that want to join it will have to create their team within the first hour of acceptance. So you probably didn't created your team within the hour. I don't know if the league will start now, but you won't be able to join that league now. The best thing you can do is go to our support. They can check this and if needed delete the league. That way you can create a new Fantasy League. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form.
  • Password Reset Issue - Account Recovery Support

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    FC Eddie_NLF
    @Hakan01_ Hi there, Have you also you checked your spamfolder? If you did and the e-mails aren't there, then you will have to contact our customer support. They can check this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. I will close your topic, as we can't help you out with this issue on the forum. PS: for your own privacy I wouldn't recommend posting your e-mailadress on this forum. It's accessible for every OSM user. I will remove it.
  • [Error] Fantasy League 150

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    FeelStrikeXF
    @SpecialOne ok