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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • no loading the training sessions

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    scarle4S
    since yesterday, training page does not loading in deed! Please fix it! Do you want us to quit the game?
  • Game is down for me all day. I'm in Ireland.

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    FC Eddie_NLF
    @RamboMcChest Hi there, I just tried to login with the mail a code option and I could login to my account on both OSM NL and OSM World perfectly fine. Assuming you entered the code within 5 minutes of receiving it, the problem might be lying somewhere else. Do you use a VPN? If so, then disable it and try again If using an ad-blocker disable it and try again Check if browser is up to date Perhaps turning off your computer and turning it back on might help Perhaps using a external cleaning tool, like CCleaner, might do the trick. These clear things much better than the browser does.
  • The game is working today?

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    FC Eddie_NLF
    @Historico-fut-camp Hi there, Sometimes there might be a hickup with the server that could prevent login in to OSM for a short period of time. But if you can post on the forum, then you can access your OSM account aswell. So if you still have an issue, then you can create a new topic and explain in more detail what the issue is exactly.
  • Training

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    FC Eddie_NLF
    @Ade67 Hi there, Do you still have issues? If so, then either refresh the page or even switch to a different managerslot and go back to your team. If all that doesn't work then clear cookies and cache from your browser or force close the OSM app.
  • Germany National Team Proposal

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    Matija MD DujanM
    Hello, I would suggest that you contact 1v9machine (username), he is part of organizational board for OSM Euro and WNC so I am sure he can give you some guidelines how caan Germany start participating again in international competitions. Good luck! Link to manager: https://en.onlinesoccermanager.com/Users/813978553/Profile
  • This topic is deleted!

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  • is the game down

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    FC Eddie_NLF
    @Reactor68_NL The issue with the Arabic language has already been fixed. For next time, please create your own topic unless the topic you are posting in is about the same subject as your question/bug report.
  • Transfer system updated?

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  • Language

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    FC Eddie_NLF
    @tigerpunk Hi there, I believe this has been fixed already, so I will close this topic.
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    FC Eddie_NLF
    @ÇINAR190521 Hi there, I believe this has been fixed already, so I will close this topic.
  • This morning I've found my account in Arabian language

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    FC Eddie_NLF
    @Johannes-Laulhé Hi there, I believe this has already been fixed by now. So I will close this topic.
  • This topic is deleted!

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  • The advertising system doesn't seem to be working.

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    SirNoom Angthong ลุงมูS
    @FC-Eddie_NL on which platform did you watch the ad? = Android have you already tried to wait half a minute to see if the ad closes? Sometimes it can take a little longer before the pop-up closes. = I waited longer on the problematic ads (some ads worked normally, but fewer were problematic). have you checked if the Bosscoin got added to your account afterwards? (by refreshing page or going to a different page first) = I checked. It's not like I just started playing this game; this has been happening for about a month now. do you know which ad it is? (what is the subject of the advert, if an ad plays at all) = There are a lot of them. About 3/4 of what I've seen so far.
  • High shipping prices in Egypt

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  • switching servers

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    JAY ZOJ
    @FC-Eddie_NL Ah, sorry for that. Thanks.
  • I’m missing boss coins.

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    FC Eddie_NLF
    @D-21 Hi there, Bosscoins only 'dissapear' when you spend them. So you have most likely spend them on your team(s). One of the most common coin spenders is when you buy players with Club Funds Compensation. This means that you compensated the lack of Club Funds with Bosscoins. If you stay below the threshold, you won't receive a confirmation button for the transfer. Anyway, to find out on what you spend your coins on, you will have to contact the OSM Support. They have the tools to check this. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • Bug with stadium

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    G
    @JAY-ZO Now me too
  • My coins vanished from my account

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    D 21D
    Hello, the same thing happened to me. I had boss coins and they disappeared from my account without me spending them. Could you please check my transactions and help me fix this? Thank you.