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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    -I suspect someone is cheating, how can I be sure?

    We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match.

    As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports.

    Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported.

    There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms:

    Illegal transfers To be reported under Illegal Transfers

    Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller

    Collusion **

    A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals

    Offensive language

    Offensive names, league names, profiles, insults via PMs, Crew Names.....etc

    Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English England.png language ONLY!

    Report users on our knowledge base / helpcenter!

  • Can't find your Topic/Post? Read this!

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    - How can I access other languages forums?

    It's in fact quite easy and you can do it just with 3 mouse clicks:

    0_1550568934914_b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png

    0_1550568966432_f0bf120d-7526-4891-8ef0-4eff70481680-image.png

    0_1550568980894_0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png

  • OSM's Terms Of Use

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  • Scout coin ammount

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    Never mind could solve it had all my money on savings. Sorry for the question

  • Universal switch reward

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    No, seems to have resolved itself, thanks

  • Transferlist

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    @Lirind

    Good to hear ­čĹŹ This probably had to do with the All Out Event we had over the last few days. It could have been that the player you were trying to buy was already bought by another manager in your league.

  • Manager tool

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    @landorits

    Hi there,

    When you first create your own league you will have to pay a standard fee to start the league. The amount of Bosscoins you have to pay depends on the amount of teams there are in the country that you have choosen. After you have created the league and want to renew it for the next season (through the moderator-tools on the homepage or through the notification), then you have to pay less Bosscoins. If you decide to end the league and start a new one from scratch, you will pay the standard fee again.

    As a reference to how much Bosscoins you have to pay, you can follow the below guidelines:

    To create a league from scratch, you will pay 20 Bosscoins per team To renew your league to the next season, you will pay 8 Bosscoins per team

    So if you would want to play in the English Premier League, you will have to pay 400 Bosscoins to create the league from scratch and 160 Bosscoins to renew your league for the next season.

  • LOG─░N

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    @Gokberk12

    Hi there,

    If this is still an issue, then please create a new topic and add some more details about your issue. You can use our bugtemplate as a reference to how to report an issue. Our bugtemplate can be found in the below topic.

    https://forum.onlinesoccermanager.nl/topic/308/important-info-please-read/3

  • Free Boss Coin

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    @Herimalala @Samvid-Sridhar

    Hi there,

    If you guys still have problems with watching the videos and don't use an ad-bloker or have it turned off for OSM, then you could try the below thing, as written by one of our admins:

    @SpecialOne said in Ads for boss coins on desktop version:

    Something that may worth you to try

    It looks some kind of network issue, maybe you should try disable temporarily anti-virus and try again after clearing all internet temporary files (don't forget to clear cookies also).

    I'm assuming that you've disabled all ad-blockers already ­čĹŹ

  • I have a problem with player purchases!

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    @Ingoohneflamingo69

    No worries and you're welcome ­čÖé

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    @Asylbek-Amanbaev-1 @titano10_0

    Hi there,

    Knockout Royale will eventually come back and will then be playable again for a limited time.

  • Extreme slowness in both app and web for OSM

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    @SpecialOne Hi Albino, it's still slow. I have sent the info to your email. https://android.onlinesoccermanager.com can't be used as host name.

  • achievement 100 % world domination

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    @zilver1_NL @Mondo-Bobo

    Hi there,

    This issue has been fixed as of yesterday. If you still need to claim the achievement, you can do so after you have finished your next league/tournament.

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    @Alexkouso

    Hi there,

    See my quote from the other topic about this issue:

    @FC-Eddie_NL said in World Target Problems:

    This issue has now been fixed.

    For those that have completed World Domination, but couldn't claim the achievement yet: you will be able to claim it once you have finished your next league/tournament. This applies from today onwards, so if you finished a league yesterday or early today, you will have to wait until your next league/tournament has been finished.

    It has been fixed yesterday and you finished a league on the 24th. That means that you have to finish your next league in order to be able to claim this achievement.

  • the coins disappeared

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  • World Target Problems

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    This issue has now been fixed.

    For those that have completed World Domination, but couldn't claim the achievement yet: you will be able to claim it once you have finished your next league/tournament. This applies from today onwards, so if you finished a league yesterday or early today, you will have to wait until your next league/tournament has been finished.

  • T├╝rkiye super league rules

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    @O─čuzcanGN

    Hi there,

    It doesn't work like that in OSM. In Our Common Questions-topic you can find out how are system works for when multiple teams have the same amount of points. See the below link.

    https://forum.onlinesoccermanager.com/topic/302/common-questions/20

  • winners cup

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    Depends from value of team... sometimes take couple hours, some times up to 2 days

  • private league without modrator

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    @Rafa-Lupino

    Hi there,

    It's not possible to change the league-moderator. So with a private league that means that no new managers could join that league.