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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • Error when changing mail address

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    jasiu23J
    Can someone help? I don't want to lose my account after so many years of playing.
  • How to verify the email address in this new WEB BASED login system

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    BiGBoYOsMaNLIB
    @FC-Eddie_NL this notification should be disabled for the verified users. When I open browser it keeps asking for e-mail verification and it is annoying always to clicking "yes".
  • Website doesn't load

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    FC Eddie_NLF
    @Mateusz-Kamieñ-Kamionka Hi there, There is no scheduled maintenance planned. If the webversion doesn't load properly, then that can usually fixed by refreshing the browser. If that doesn't help, then remove cookies and cache of the browser. As for the app issues: what error message do you get?
  • How can I remove a player from a private league?

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    FC Eddie_NLF
    @Lollipopp Hi there, Removing other users from a league can only be done if the following two criteria have been met: The league needs to have a human league moderator. This is a OSM user that created the league or continued it to another season by paying the required Bosscoins. This user also needs to be part of that league (if the league moderator resigned, then there is no longer a league moderator). Only the league moderator can remove someone from a league. The user that needs to be removed has to be inactive for a period of at least 72 hours. If either of these two criteria haven't been met, then it's not possible to remove that user from the league.
  • Error: [100-1000]

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    SToranzoS
    Good morning, yesterday for 12 hours or maybe more, I was getting Error 100-1000, which prevented me from logging into the game. I tried restarting the game and clearing the cache, but nothing worked. This caused me to lose my match yesterday and therefore the league. Is there any way to fix this?
  • Daily Boss Coins

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    SpecialOneS
    This should be fixed. There were in fact some users that hadn't boss coin added. You can claim them all now!
  • Results font size is off?

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    SpecialOneS
    Tks for reporting it. It was forwarded As soon as it gets fixed, you'll notice it
  • This topic is deleted!

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  • The shop button

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  • This topic is deleted!

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  • Persistent OSM Execution Error

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    FC Eddie_NLF
    @Zini06 Hi there, The file size of your screenshot is larger than the maximum file size that is allowed on this forum. Could you reduce the file size and re-upload it again?
  • doest make sense

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    Matija MD DujanM
    Welcome to OSM, recently I had 3 matches in short league (10 days league) where I lost 3 games 0:1 (shots were like this for me 14:4, 7:3, 11:6). Domination in every game in all aspets but simply no luck. Thats OSM nowadays sadly.
  • Account suspension

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    FC Eddie_NLF
    @gulalex_0 Hi there, Suspensions won't be discussed on forum nor is information about it given to other users. Your friend can appeal to the suspension by login into his account.
  • Mismatched Mission

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    FC Eddie_NLF
    @mRaven Hi there, These missions are randomly selected. It's unfortunate that you already had your stadium fully upgraded, but there is always next week to try completing all missions.
  • League view option

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  • Hi , I wanna report a multiaccount from the leader of my clan.

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  • Open League

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    م
    The video didn't open with me from the solution
  • resign

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    FC Eddie_NLF
    @DIEGO-ANG Hi there, You can resign by going to the board. On the webversion this is located under the tab 'Club' and in the OSM app you will find it directly in the menu on the right side. Keep in mind that there are a few restrictions to resigning: You can't resign when the league is in pre-season You can't resign when you haven't played a match yet since you joined the league You can't resign when you play in a tournament. Once you are eliminated from the tournament you will be able to leave it.