Support

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  Can't find your Topic/Post? Read this!
  • SpecialOne

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  REAL WORLD PLAYER ERRORS & CORRECTIONS
  • blob59

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  @shuri-wakayama

  Well, I guess Villas-Boas and Redknapp have used him as an attacking midfielder and he has been used for Wales like that but he is more effective as a winger.

  Perhaps it is so OSM can select certain players for that team.

• 

  Important Info - Please Read
  • SpecialOne

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  HOW TO ACT

  When making a question:

  First, try to find out if the 'Help' pages on each page on OSM can answer your question - chances are the answer you seek is there for you - most subjects are covered. Members should also check the Common Questions topic. Before you open a new thread in this forum make sure you use the Search facility first, in case the question you're about to ask has already been asked and answered If you have exhausted those possibilities and still have no answer, then:
  (a) Create a new topic
  (b) Give your question a meaningful title – Start topic title with: [Help].
  (c) Type out your question - don't worry about spelling or stuff like that - this isn't an English exam. As long as you get your question across, that's good enough for us.
  (d) Your question must be in English language - if it is not it will be closed.
  (e) Wait for an answer.

  When reporting a bug:

  Before you open a new thread in this forum make sure you check all open threads, in case the bug you're about to report has already been reported by someone else. Members should also check the Known Bugs topic.
  *In case none of the open threads mentions the bug you want to report and it’s not listed on the known bugs topic, you can open a new one with a simple title fitting the bug context– Start topic title with: [Bug]. Type us as much information as you can, try to be concise and precise when reporting a bug, and remember to fill the template (See it below). Try to be available to follow/answer the suggestions/questions from OSM Support members.

  Bug Report Template:
  At this moment we've got 5 different versions on which users can login to OSM:

  Website (PC or mobile device) Facebook Android App iOS App (iPhone) iOS App (iPad)

  All bugs should be reported using the following basic guidelines.

  Login: (Login of the user with the bug)
  Account: (Slot1, Slot2, Slot3, Slot4)
  League number: (not mandatory if you don't know how to find it)
  Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
  Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
  Screenshots: (Full screen - URL and time should be presented)
  Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

  ***For bugs related with the full website and Facebook versions, please add:
  Browser:

  ***For bugs related with the Android App and iOS App versions, please add:
  App Version:
  Brand/type device:
  OS version:

• 

  Common Questions
  • SpecialOne

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  Scout doesn't come back with with 90+ players

  Q: Why the scout doesn't come back with the skill level I requested?
  A: There are very little players with still level 90+, since the scout always brings back three players it will return with the next best thing when there are no 90+ players available.
  The only thing you could try is to wider you're search range and see if it comes back with the skill level requsted then.

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  Known Bugs
  • SpecialOne

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  There's a bug on the forum software side (not on our hands to fix it), where users are not added to their language group or Crew forum group on first login.

  The way to fix this is by logging out of forums (it has to be done on forums, not on the game) and log back in.

  On second log in, all should be fixed

• A

  Age of players
  • Arsenic Venger

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  @arsenic-venger there is no right order in team improvement, it all depends on what and how you like to play and which position you think is more important to start with. But what I can tell you is that you should focus in building an overall strong team in all position.
  For me, a uniform team with 80 rated players in all position is better than a team mixed with 90, 70, 50 & 60 rated players.

  Remember, you are the manager of your team, you know what's best and suits your team and you alone make the calls.

  Good luck with your career mate, Manage Like A Boss!

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  Crew Battle Divisions league
  • YoMadridista97

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  Hi,

  Yes! For now it's only England and it can't be changed to a different league.
  However, in the future OSM may change the league to another league (country) just as it was previously changed from Spain to the current England.

• B

  Players possessions
  possession • • Bill Solo

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  Hi,

  In OSM only the player position matters (i.e. Goalkeeper, Defender, Midfielder and Attacker).

  Players perform better when they are played in their original position than when they are played out of position; attacker in attack, midfielder in midfield and so on.

  Again, only the rating matters, whether the player is a left or right footer makes no difference.

  The decision as to where to put your players is entirely yours to make as the manager, you know your team the most.

• E

  Join new crew Mexico 18 (English/Spanish)
  • elcacho10

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  Hi,

  Use the Crew Requirements topic for this.

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  Need fast answer.
  • Saul r Santos

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  Hi,

  Use the Tactics Request topic for this.

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  Columbian League
  • dikketuur_NL

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  Hi,

  Thanks for reporting this. It has now been forwarded!

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  ı dont come token
  • Kloopp55

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  Hi,

  If you invited your friends to join OSM and didn't get rewarded, it could be because of the following reasons;

  You may have reached the Maximum of 10 rewards, Users have to sign up on same version as inviter (world or NL) Account hasn't been created on same session, this means that if I click on link, install app, then close it and later on I open App and create account, inviter won't get the reward Invite managers to join leagues and they already have an account, that doesn't give them any rewards. Rewards are only for new sign ups
• 

  How can I manage a top-tier team?
  • nevelo57_NL

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  You're welcome!
  I'll close this one since its clear already

• B

  How can i kick someone
  • boshkash4774

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  Hi,

  If you're the league moderator and the manager has gone inactive for 72hrs, go to the manager list and you'll find the option to kick the inactive manager.

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  star player issue
  • Euoboka Denameta

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• 

  This topic is deleted!
  • Eduard 1999

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• 

  League
  • Panaman

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  Hi,

  Yes, they can continue the league for next season. The only way to remove them from the league is to let the league end and begin a new one.

• R

  Training
  • rfgc1997

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  R

  yes i know that, my question is about the levels of evolution, like a few years ago the scout had age division not used anymore, and i was curious to know if they affect the quantity of evolution (like im pretty sure not all players from 15-25 evolve the same %, theres probably an age that reduced the improvment

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  World Cup League
  • BogdanMelniciuc

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  Hi,

  This is due to the update on the world cup league >> https://forum.onlinesoccermanager.com/topic/5035/game-updates/462

  If you have a suggestion, make it here

• B

  I sent a email to support but didnt answer
  • boshkash4774

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  Hi,

  Note that it takes about 72 hours to respond to mails and you're not the only one sending mails. So you have to be patient till you get a reply.
  But if you think it's taking too long to respond you can resend another mail.