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No Announcements on Android App

Scheduled Pinned Locked Moved Support
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    Vincent Ado Kompany
    replied to SpecialOne on 27 Aug 2020, 11:21 last edited by Vincent Ado Kompany 27 Aug 2020, 11:24
    #1

    @SpecialOne I didnt play battle in the last months and i didnt get the surway on the app. I think i am in a "specific group of users". I should have it.

    I am for everyone who did not play battle to get that poll

    Fair play is my way

    TOP G
    Nagelsmann on fire 🔥🔥🔥🔥
    Tari Gamad 🔞📌💦

    S 1 Reply Last reply 27 Aug 2020, 12:31
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    SpecialOne
    replied to Vincent Ado Kompany on 27 Aug 2020, 12:31 last edited by
    #2

    @Ado-Hackovic That's weird... you're in fact part of the group.... Since it's not first time you complaint about it, can you let me know if you got the notification on App about the new crew battle country, the new set of countries added to winners cup.... did you got any announcements on App?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    V 1 Reply Last reply 27 Aug 2020, 12:38
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    Vincent Ado Kompany
    replied to SpecialOne on 27 Aug 2020, 12:38 last edited by
    #3

    @SpecialOne said in Community Survey:

    can you let me know if you got the notification on App about the new crew battle country, the new set of countries added to winners cup.... did you got any announcements on App?

    Yes I got the notifications about the new battle leagues, the new set of countries added to winners cup.

    I got also the notifications about design on transfer markt, line up...

    But never about crew battle changes

    I participate only on one surway about crew battle changes that you wrote here.

    Any other surways about crew battle changes i didnt get

    TOP G
    Nagelsmann on fire 🔥🔥🔥🔥
    Tari Gamad 🔞📌💦

    S 1 Reply Last reply 27 Aug 2020, 12:53
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    SpecialOne
    replied to Vincent Ado Kompany on 27 Aug 2020, 12:53 last edited by SpecialOne 27 Aug 2020, 12:55
    #4

    @Ado-Hackovic but you got those notifications on Web version or on App? (I saw that you keep switching between App and Web)

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    V 1 Reply Last reply 27 Aug 2020, 13:09
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    Vincent Ado Kompany
    replied to SpecialOne on 27 Aug 2020, 13:09 last edited by
    #5

    @SpecialOne about design on transfer markt, line up... I didnt get it on web version

    Both others i got

    TOP G
    Nagelsmann on fire 🔥🔥🔥🔥
    Tari Gamad 🔞📌💦

    1 Reply Last reply
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    SpecialOne
    wrote on 27 Aug 2020, 13:26 last edited by
    #6

    Can you please provide us screenshots of all the announcements still visible on your App?
    We'll need that you send us also a screenshot where OSM version is visible and another where we can see your device info (where it has Android version)

    Do you log only on this device or you log on other devices too?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    V 1 Reply Last reply 27 Aug 2020, 13:34
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    Vincent Ado Kompany
    replied to SpecialOne on 27 Aug 2020, 13:34 last edited by
    #7

    @SpecialOne

    This is the only device where I log in to the application

    TOP G
    Nagelsmann on fire 🔥🔥🔥🔥
    Tari Gamad 🔞📌💦

    1 Reply Last reply
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    SpecialOne
    wrote on 27 Aug 2020, 14:09 last edited by
    #8

    System is working fine with all announcements except the battle ones....

    These surveys and announcements are made to specific group of users, that meet specific criteria. This particular one was for all users that are in a crew and not playing battles.

    These conditions should be fulfilled on the day we set up things.

    So, you were playing a battle recently (ended on 17th).
    To leave battle earlier/before league reset, you left your crew and joined back....

    So, you were not in a crew and were playing a battle.... recently. And the Survey was set up before the day it was set live (translations are needed among other stuff)....

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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27 Aug 2020, 12:54

8/8

27 Aug 2020, 14:09

27 Aug 2020, 14:09
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