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Can't play on mobile app

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  • S Offline
    S Offline
    sm3ch3rashu
    English Users
    wrote on last edited by
    #1

    Dear forumers,

    I'm trying to log in into my slot manager 1 from OSM Mobile App (Android).
    When you try to get in, it shows the pop-up:

    Broadcast unavailable
    We were unable to connect with OSM Studio. Please access your manager slot again.

    If you try to press continue or anywhere in the screen, this pop-up just shows up again, even if you press back on the phone button. You must close the app and get in again.

    I have tried:

    • clear cache
    • clear data
    • uninstall and reinstall app
    • restart phone

    I can play from the same phone in browser.
    I can access other manager slots (I can choose a league, I don't play in other league atm).
    Screenshot_20220907-145835_OSM.jpg
    Screenshot_20220907-150523_Chrome.jpg

    Majstor MattM 1 Reply Last reply
    1
    • S sm3ch3rashu

      Dear forumers,

      I'm trying to log in into my slot manager 1 from OSM Mobile App (Android).
      When you try to get in, it shows the pop-up:

      Broadcast unavailable
      We were unable to connect with OSM Studio. Please access your manager slot again.

      If you try to press continue or anywhere in the screen, this pop-up just shows up again, even if you press back on the phone button. You must close the app and get in again.

      I have tried:

      • clear cache
      • clear data
      • uninstall and reinstall app
      • restart phone

      I can play from the same phone in browser.
      I can access other manager slots (I can choose a league, I don't play in other league atm).
      Screenshot_20220907-145835_OSM.jpg
      Screenshot_20220907-150523_Chrome.jpg

      Majstor MattM Offline
      Majstor MattM Offline
      Majstor Matt
      wrote on last edited by
      #2

      @sm3ch3rashu Im guessing you are entering the league that is already in progress a.k.a this is you first entrance in league that has matches played.

      If that is the case my advice would be to click that continue button and keep tapping 10-15 times in the middle of the screen so that you can get out of the match simulation page and get to the normal page.
      That used to work for me in the past so I hope It helps šŸ™‚

      alt text
      šŸ„‰ OSM Nations Cup 2021 - 3rd place (Croatia)
      Crew: Proud to be Croat

      S 1 Reply Last reply
      1
      • Majstor MattM Majstor Matt

        @sm3ch3rashu Im guessing you are entering the league that is already in progress a.k.a this is you first entrance in league that has matches played.

        If that is the case my advice would be to click that continue button and keep tapping 10-15 times in the middle of the screen so that you can get out of the match simulation page and get to the normal page.
        That used to work for me in the past so I hope It helps šŸ™‚

        S Offline
        S Offline
        sm3ch3rashu
        English Users
        wrote on last edited by
        #3

        @majstor-matt hi, you are right! but I tried to press it for more than 2 minutes without any result, also I tried from an android emulator (MEMU Play) and is the same thing happening there as well.... I have tried to click with the mouse for another 1 minute at least with no result.

        Maybe after the tonight simulation will work ... ?

        Majstor MattM 1 Reply Last reply
        0
        • S sm3ch3rashu

          @majstor-matt hi, you are right! but I tried to press it for more than 2 minutes without any result, also I tried from an android emulator (MEMU Play) and is the same thing happening there as well.... I have tried to click with the mouse for another 1 minute at least with no result.

          Maybe after the tonight simulation will work ... ?

          Majstor MattM Offline
          Majstor MattM Offline
          Majstor Matt
          wrote on last edited by
          #4

          @sm3ch3rashu After first sim it should be okay. Too bad that the taping is not working anymore.. used to before.. Good luck šŸ˜„

          alt text
          šŸ„‰ OSM Nations Cup 2021 - 3rd place (Croatia)
          Crew: Proud to be Croat

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