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  3. Unable to watch ads on mobile

Unable to watch ads on mobile

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  • Eli RadulescuE Offline
    Eli RadulescuE Offline
    Eli Radulescu
    English Users
    wrote on last edited by
    #1

    For the last 36 hours I have not been able to watch any ads on my mobile device (apple phone) to earn boss coins.

    The message I'm getting is:

    Can't show video
    Currently there are no videos available to watch. Please try again later.

    I tried deleting and re-installing the app, still doesn't work. Anybody can help?

    SiSoyFuegoS RSant0sR Ewan McClureE 3 Replies Last reply
    1
    • Eli RadulescuE Eli Radulescu

      For the last 36 hours I have not been able to watch any ads on my mobile device (apple phone) to earn boss coins.

      The message I'm getting is:

      Can't show video
      Currently there are no videos available to watch. Please try again later.

      I tried deleting and re-installing the app, still doesn't work. Anybody can help?

      SiSoyFuegoS Offline
      SiSoyFuegoS Offline
      SiSoyFuego
      English Users
      wrote on last edited by
      #2

      @Eli-Radulescu

      Same problem here. More than 48h by now with it.
      Anyone experienced this in the past? How it got resolved?
      Thanks

      1 Reply Last reply
      0
      • Eli RadulescuE Eli Radulescu

        For the last 36 hours I have not been able to watch any ads on my mobile device (apple phone) to earn boss coins.

        The message I'm getting is:

        Can't show video
        Currently there are no videos available to watch. Please try again later.

        I tried deleting and re-installing the app, still doesn't work. Anybody can help?

        RSant0sR Offline
        RSant0sR Offline
        RSant0s
        Portuguese Users
        wrote on last edited by
        #3

        @Eli-Radulescu

        Same problem here, also with an iPhone.

        More than 48h without any video.

        1 Reply Last reply
        0
        • Eli RadulescuE Eli Radulescu

          For the last 36 hours I have not been able to watch any ads on my mobile device (apple phone) to earn boss coins.

          The message I'm getting is:

          Can't show video
          Currently there are no videos available to watch. Please try again later.

          I tried deleting and re-installing the app, still doesn't work. Anybody can help?

          Ewan McClureE Offline
          Ewan McClureE Offline
          Ewan McClure
          English Users
          wrote on last edited by
          #4

          @Eli-Radulescu
          I have the same problem. I missed the double coins event.
          The error appears on the iPhone and on the device on the computer.

          1 Reply Last reply
          0
          • SpecialOneS Offline
            SpecialOneS Offline
            SpecialOne
            wrote on last edited by
            #5

            Are you still having issues watching videos?

            "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

            Eli RadulescuE 1 Reply Last reply
            0
            • SpecialOneS SpecialOne

              Are you still having issues watching videos?

              Eli RadulescuE Offline
              Eli RadulescuE Offline
              Eli Radulescu
              English Users
              wrote on last edited by
              #6

              @SpecialOne Been working fine now for the past 24 hours or so, thank you!

              1 Reply Last reply
              0
              • SpecialOneS Offline
                SpecialOneS Offline
                SpecialOne
                wrote on last edited by
                #7

                Tks for the feedback!

                Sorry for all this, but something went wrong on Friday and we only oticed on Monday morning....

                Let's hope that if this happens again it's on a working day so we can solve it faster!

                "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                • SpecialOneS SpecialOne locked this topic on
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