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E mail not confirmed

Scheduled Pinned Locked Moved Support
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  • GORDON MILNE 1990G Offline
    GORDON MILNE 1990G Offline
    GORDON MILNE 1990
    English Users
    wrote last edited by
    #1

    Hi
    I was updating my profile and did not change my email address.
    But suddely I received notification that my e mail address is not confirm.
    I clicked on it and OSM send me e mail to my account for confirmation.
    I confirmed it and it says that email address is already in use (which is my email address that I never changed).
    So this notification is stuck and I never intended to change my email address and I hope I wont lose my account.

    How can I remove this notification or is it a bug in the game??

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    • SpecialOneS Offline
      SpecialOneS Offline
      SpecialOne
      wrote last edited by
      #2

      We just can't figure out how your account became inactive... Do you know how you did it? Which steps you did before it went inactive?

      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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      • GORDON MILNE 1990G Offline
        GORDON MILNE 1990G Offline
        GORDON MILNE 1990
        English Users
        wrote last edited by
        #3

        I logged out and signed in again.Problem fixed by that.
        Thank you very much for your always prompt support.

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        • SpecialOneS Offline
          SpecialOneS Offline
          SpecialOne
          wrote last edited by
          #4

          OK, tks for the heads up.

          If this happens again, try to find ou why account becomes inactive, so we can reproduce and fix it!

          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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          • SpecialOneS SpecialOne locked this topic
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