Home bug

[tp9923]

Every time I try to login to OSM, it appears a page called "Ops!" which says me that there is an error. Please help me.:flag_it:

[Hespera]

@tp9923 Hi, welcome.
Please try to remove cookies and cache first.

[tp9923]

If I remove cookies and chace wouldn't be a problem for my computer?:thinking:

[Hespera]

@tp9923 Nope, it's a good thing to remove cookies and cache once in a while.

[tp9923]

Unfortunately the problem persists.

[Hespera]

@tp9923 Then please fill in the complete template that you can find in the important topic including a screen of your error.

[tp9923]

I think I've done what you recommended me.

[Hespera]

@tp9923 Not exactly, template is missing.
You opent a new topic and that was not necessary, you can put the template and screen in this topic.

[tp9923]

OK I'll do that. What do you mean for template exactly?

[pawne94]

@tp9923 Fill this form
Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not manadatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

***For bugs related with the full website and Facebook versions, please add:
Browser:

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

[tp9923]

@pawne94 Have I to write also my password?

[pawne94]

@tp9923 No, no.

[tp9923]

What is the League number?

[pawne94]

@tp9923 It says "League number: (not mandatory if you don't know how to find it)"
Which means you don't need to type it if you can't find it.

[SWE Sverige]

Can not sign in with facebook. Why not?
I have seen this the last 3 days now on my computer.