New player disappear

Hespera

@liviao Hi, welcome.

Can you please fill in the bug template that you can find here important-info-please-read

Don't forget to put the players name that you've lost also in the report.

liviao

@hespera: the bug template :
Login: liviao
Account: Slot1
League number: -
Date & Time of the bug: 21/03/2018 - hour N/A
Platform: Website PC/Mobile, Facebook, Android App
Screenshots: -
Bug step-by-step Description: Yesterdai i brought a forward with a value over 100. Now it'snt in my team, it's disappeared. It'snt in the old transfer and i have no more the money spend for that player. I'm not sure about the player name, maybe Carrasco or Gameiro.

thank you very much

RicardoOAZ

Same problem here.

@hespera: the bug template :
Login: RicardoSJM
Account: Slot1
League number: aspock
Date & Time of the bug: 22/03/2018 - hour N/A
Platform: Website PC/Mobile
Screenshots: -
Bug step-by-step Description: Defender Ghoulam disappeared from my team when i bought Abraham. I even had him at training, now i can't train defenders because it gives me this error mesage: "Oops! Your coach is already training a player", but that player don't appear anymore on my team.

Thanks in advance. Best regards.

Hespera

@liviao @RicardoSJM Both cases has been forwarded, please be patient and wait till it's fixed.

Hespera

@ondertacman We need a complete filled in bug template, the way the others reported.
You can find the link from the bug template in the second post I've made.

OFMSüperStar

The same problem disappears players in Turkey oyuncularda they transfer existing heralde there is a problem in the game.

Hespera

@ofmsüperstar For everyone goes the samething, if you report a bug then the bug template must be used.

OFMSüperStar

@hespera Already friends are trying to solve administrators aware of the problem.

Hespera

@ofmsüperstar Remember that I'm part of the osm team and everyone has to fill in the template unless we create a general topic for it.

OFMSüperStar

@hespera OK

Hespera

@jorge-bairrada Hi, this has been reported.
Please be patiënt and wait till it's fixed.

liviao

@hespera hi, any news about my player disappeared?
Thanks
Livio

Hespera

@liviao The money for the missing player has been refunded.

Hespera

@ricardosjm The missing player is back on the team now.

RicardoOAZ

Fixed! Thanks.

liviao

@hespera ok thank you

Hespera

@jorge-bairrada This has already fixed, since you've made a double post.
But for next time one time reporting is enough.

All cases reported with bug template are fixed, so it's time to close this topic now.