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Manager Points Lost

Scheduled Pinned Locked Moved Support
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  • karpuzcuxK Offline
    karpuzcuxK Offline
    karpuzcux English Users
    wrote on last edited by
    #1

    before last match i had 4000 manager points. last match ended and i only have 380 manager points . what is going on?

    1 Reply Last reply
    3
  • EmiresgE Offline
    EmiresgE Offline
    Emiresg
    wrote on last edited by
    #2

    Re: Manager Points Lost
    I have the same problem. I had more than 2000 points but suddenly it dropped to 248.

    audu ramyA 1 Reply Last reply
    1
  • M Offline
    M Offline
    Mauricio280888 English Users
    wrote on last edited by
    #3

    The same problem is in my league. (main slot, Australian league) My earned manager points were decreased. Here I'm providing proof pictures.

    0_1545161610269_Screenshot_2018-12-18-19-00-13.png

    0_1545161634995_Screenshot_2018-12-18-19-00-03.png

    Please help with this problem. I am waiting for your further reply.

    1 Reply Last reply
    2
  • King_Jamiu_10K Offline
    King_Jamiu_10K Offline
    King_Jamiu_10
    wrote on last edited by King_Jamiu_10
    #4

    Hi All,

    Could you guys please fill in the bug template that can be found on this topic

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

    Thanks!

    alt text
    "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

    H Scr00pS J M 4 Replies Last reply
    2
  • audu ramyA Offline
    audu ramyA Offline
    audu ramy
    replied to Emiresg on last edited by
    #5

    @emiresg i have the same problem >my points dropped suddenly from 1600 to 205 despite winning and being second in a 10 position objective team

    1 Reply Last reply
    0
  • torca100gT Offline
    torca100gT Offline
    torca100g
    wrote on last edited by
    #6

    Me too, what going now?

    1 Reply Last reply
    0
  • King_Jamiu_10K Offline
    King_Jamiu_10K Offline
    King_Jamiu_10
    wrote on last edited by
    #7

    Could you guys please fill in this template below:

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

    alt text
    "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

    S audu ramyA 2 Replies Last reply
    3
  • H Offline
    H Offline
    HannesHG
    replied to King_Jamiu_10 on last edited by
    #8

    @king_jamiu_10

    I have the same issue. I lost almost 3000 manager points out of nothing. Please help me.

    Login: Android Smartphone
    Account: Slot1
    League number: I don't know
    Date & Time of the bug: Found out about 30min ago
    Platform: Android App
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: I logged in to check the daily result and found out that my points were gone and also pointsof some other managers in my league. Please help to restore my 3000 points.

    H 1 Reply Last reply
    2
  • Scr00pS Offline
    Scr00pS Offline
    Scr00p English Users
    replied to King_Jamiu_10 on last edited by
    #9

    Manager Points Lost:

    Login: Scr00p
    Account: Slot 1
    League number: League Name: 777
    Date & Time of the bug: 18/12/18
    Platform: Android/PC
    0_1545168298684_f7e95b74-6d81-4246-8e00-1ad65ea22db1-image.png
    Bug step-by-step Description: Checked my points total, was about 10 times less. More than 4000 changes to 405
    ***For bugs related with the full website and Facebook versions, please add:
    Chrome (Linux Mint)
    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device: Moto G5
    OS version:

    1 Reply Last reply
    2
  • Booba34B Offline
    Booba34B Offline
    Booba34
    wrote on last edited by
    #10

    @king_jamiu_10

    Login: Booba34
    Account: Slot1
    League number: I don't know how to find it
    Date & Time of the bug: Today (18/12/18) at 9 pm
    Platform: Website PC (Google Chrome)
    Screenshots: link text and link text
    Bug step-by-step Description: I have been participating in this championship in Australia from the beginning, and this morning I had as many as 4,500 points and tonight I have only 485 coaching points. Furthermore, to my great surprise, I am the only one who was touched by this Bug in this championship... I hope my problem will be resolved quickly. I apologize for my rough English. Thank you !

    1 Reply Last reply
    2
  • S Offline
    S Offline
    Sir Kyle Harris English Users
    replied to King_Jamiu_10 on last edited by
    #11

    @king_jamiu_10 has anyone has any luck in getting points restored?

    I'd already won my league and tonight I won the cup but after the simulation my manager points have dropped from almost 10,000 to 851... Absolute joke!
    Please can this issue be fixed and my points restored in the next 48 hours before the league ends and resets! Thanks.

    Login: Sir Kyle Harris
    Account: Slot1
    League number: 405882
    Date & Time of the bug: 18/12/2018 at 20:30
    Platform: Android App/Mobile website
    Bug step-by-step Description: After the latest simulation my manager points have dropped from almost 10,000 to 851.
    App Version: 3.4.17.1
    Brand/Type Device: Samsung Galaxy S7

    1 Reply Last reply
    3
  • Mentality MonsterM Offline
    Mentality MonsterM Offline
    Mentality Monster
    wrote on last edited by
    #12

    Hello everyone, I have the same problem!

    Login: @TusA18
    Account: Slot1
    League number: I don't know
    Date & time of the bug: Found out after simulating the last match
    Platform: Android app
    Screenshots: https://imgur.com/a/GT12rr8
    Bug step-by-step description: I logged in after the last match to check the result and found out that my points were gone. I lost almost 4500 manager points, now I have only 368. Please help to restore my points!

    1 Reply Last reply
    1
  • R Offline
    R Offline
    rossi3313 English Users
    wrote on last edited by
    #13

    I think it happened tho those who had the 1st slot problems, something happened during the night as the last online date was 1-1-1970. it was like the data was lost.

    1 Reply Last reply
    1
  • somrobS Offline
    somrobS Offline
    somrob
    wrote on last edited by
    #14

    the same here ๐Ÿ˜ž

    Login: somrob
    Account: Slot1
    League number: I don't know
    Date & Time of the bug: Found out roundabout 30min ago
    Platform: Android App (IPad/IPhone)
    Screenshots: https://ibb.co/RQ8YRMq
    Bug step-by-step Description: I logged in to check the daily result and found out that my points were decreased from 3195 to 198 (i think added the new Points of the day). Please help to restore my Points lost wrongly.

    App Version: 4.4.13
    Brand/type device: IPad Air2 / IPhone SE5
    OS version: 12.1

    1 Reply Last reply
    2
  • J Offline
    J Offline
    jgun98 English Users
    replied to King_Jamiu_10 on last edited by
    #15

    @king_jamiu_10

    Login: jgun98
    Account: Slot 1
    League number: I don't know, I am using Newcastle United - Match Day 33
    Date & Time of the bug: Dec 19th 2018 GMT 01:00
    Platform: Website using Chrome
    Screenshots:
    Bug step-by-step Description: Manager point lost, yesterday almost 2000 now only 164

    1 Reply Last reply
    2
  • audu ramyA Offline
    audu ramyA Offline
    audu ramy
    replied to King_Jamiu_10 on last edited by
    #16

    @king_jamiu_10 log in face book

    slot 1
    dont know league number
    date 18 december 2018
    time about 8 pm
    platform : facebook
    0_1545193915587_Capture.PNG

    i found that i lost 1500 points with no reason ,,,

    1 Reply Last reply
    2
  • E Offline
    E Offline
    Elvis6984
    wrote on last edited by
    #17

    Hello !!
    I hรขve the same problem

    Login: elvis6984
    Account: Slot 1
    League number: Italie
    Date & Time of the bug: 19/12/18
    Platform: IOS

    I have : 100% winner but only 330 points ๐Ÿค”

    Thanks !!! ๐Ÿ‘๐Ÿป๐Ÿ’ช๐Ÿป

    1 Reply Last reply
    1
  • King_Jamiu_10K Offline
    King_Jamiu_10K Offline
    King_Jamiu_10
    wrote on last edited by
    #18

    @pedro-pac94 said in Manager Points Lost:

    Login: Pedro PAC94
    Account: Slot1
    League number: Don't know
    Date & Time of the bug: 2018DEC18 around 19h45
    Platform: (Website PC/Mobile, Android App) ***
    Bug step-by-step Description: I lost more than 2000 manager points without reason.

    alt text
    "It's fine to celebrate success but it is more important to heed the lessons of failure." -- Bill Gates

    1 Reply Last reply
    2
  • cchesterC Offline
    cchesterC Offline
    cchester
    wrote on last edited by
    #19

    Hello everyone, I have the same problem!

    Login:cchester
    Account: slot1
    League number: I don't know
    Date & time of the bug: 18/12/2018
    Platform: IOS
    Screenshots:
    Bug step-by-step description: I logged in after the last match to check the result and found out that my points were gone. I lost almost 3000 manager points, now I have only 382 Please help to restore my points!

    1 Reply Last reply
    2
  • H Offline
    H Offline
    HannesHG
    replied to HannesHG on last edited by
    #20

    @hanneshg
    I have the same issue. I lost almost 3000 manager points out of nothing. Please help me.

    Login: HannesHG
    Account: Slot1
    League number: I don't know
    Date & Time of the bug: Found out about 30min ago
    Platform: Android App
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: I logged in to check the daily result and found out that my points were gone and also pointsof some other managers in my league. Please help to restore my 3000 points.

    1 Reply Last reply
    2

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