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  3. Can't buy boss coins

Can't buy boss coins

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  • E Offline
    E Offline
    EthanE
    English Users
    wrote on last edited by
    #1

    I get an error message when I try to buy boss coins. I have tried with paypal and credit card and I get the same error. I also tried adding the site to accept cookies. I have never had a problem buying boss coins before.

    This is the message I'm getting-
    Unfortunately we were unable to process this request. Perhaps your browser does not accept cookies or the previous page was a saved or cached copy?

    1 Reply Last reply
    0
    • Manager PR 9M Offline
      Manager PR 9M Offline
      Manager PR 9
      wrote on last edited by
      #2

      Hello and welcome,
      I have few questions I would like to ask you,

      What payment system did you use that is causing issue,
      in witch country are you trying to pay
      and have you tried buying coins before with same system?

      Thanks

      E 1 Reply Last reply
      0
      • Manager PR 9M Manager PR 9

        Hello and welcome,
        I have few questions I would like to ask you,

        What payment system did you use that is causing issue,
        in witch country are you trying to pay
        and have you tried buying coins before with same system?

        Thanks

        E Offline
        E Offline
        EthanE
        English Users
        wrote on last edited by
        #3

        @Manager-PR-9 Thanks for replying.

        I tried with paypal and credit card.

        I'm in the UK.

        I have been buying boss coins regularly (sometimes as often as once a week) ever since I joined last May. However I haven't bought any since 7th February. I used paypal on every occasion and had no difficulties.

        The error message appeared at the point where I'm usually sent to the paypal site.

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        • Manager PR 9M Offline
          Manager PR 9M Offline
          Manager PR 9
          wrote on last edited by
          #4

          Hi again,

          What browser do you use?
          And could you please tell me if removing cookies/caches/temp files from browser helps or hard refresh in the same session
          Screenshot would be nice as well of URL when it shows you error message

          Thanks

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          • E Offline
            E Offline
            EthanE
            English Users
            wrote on last edited by EthanE
            #5

            I just tried with Edge and it worked.

            I usually use Chrome. I still can't get Paypal on Chrome.

            I'm attaching screenshot and answering your questions anyway in case it's helpful for others.

            osmscreenshot.jpg

            Removing cookies/caches/temp files didn't help. Neither did the suggestions in the error message. But if other users try Edge maybe that will work for them too till the problem is fixed?

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            • Manager PR 9M Offline
              Manager PR 9M Offline
              Manager PR 9
              wrote on last edited by
              #6

              Do you use AdBlocks or any kind of anti-virus blocking?

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