Problem with coins bought and no answer.


  • Hello, i'm from Argentina. I've bought 48 coins 2 or 3 times throught my cellphone account which were supposed to cost 14AR$ Argentinan pesos each and received a payment made on my credit card of U$S175. I need a solution for it, i've sent an email to spanish support service and had no answer. I want to know a solution for this or i'm gonna have to take correspondant legal actions.

  • English Moderator

    @gonzaleteee Hi, welcome.
    Payment issues will only be handled by email.
    Please be a little bit more patient, it can be very busy.
    So sometimes the responding time is a bit longer.

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