Seems that cheating is allowed by OSM stuff (MOD's, GM's)

opancari

I tried and tried and tried, and so on day by day, more then a week, to report cheaters in my league:

Why?

several illegal transfers
let's see ►

But, how fit OSM stuff here?
I try to report this but never and ever I got email from stuff. So my report never consider. Because we (players) can't do that - someone who can (OSM stuff) do.

I apologize to all but this is the only way to make them do their job.

Hespera

Hi, welcome.

I want to remind you that CR's only will be handled through our CR system activated by mail.
Since you've already mentiont that you never got the email, then there's something wrong at your end. You should figure out why you won't receive those emails.

opancari

There is no problems at my side because I receive all emails from everyone normally. But, you never send me any mail. I check again and there is none in my inbox, spam or drafts.
That's the only reason I put it on the forum so everyone can see it and do something about it.
So, I suggest you, Hespera, to send this CR by yourself and to see what's happens then.

Hespera

@opancari Yeah there is a problem on your side, otherwise you would be able to receive those mails and you're the only one that doesn't receive them.
Like I've already said it will not be handled through forum,so trying to forcing it by putting it on here while you know that we won't handle, discuss etc through forums will not work either.

Fuselpaul

@hespera said in Seems that cheating is allowed by OSM stuff (MOD's, GM's):

@opancari Yeah there is a problem on your side, otherwise you would be able to receive those mails and you're the only one that doesn't receive them.
Like I've already said it will not be handled through forum,so trying to forcing it by putting it on here while you know that we won't handle, discuss etc through forums will not work either.

I believe that many mail systems are not properly supported. My email address ends on @ web.de, I sent a message about cheaters to the support, but did not get a confirmation link from the system?

Hespera

@fuselpaul Did you try to change mail and see if you'll get it then?

Fuselpaul

@hespera

I tried. Already 2 years ago I had the problem with web.de too.

Hespera

@fuselpaul That's a long time ago and it would be more helpfull if the email would be changed those days and a complete different one then web.de.
Some providers could block our mails, but there's nothing that we can do about that.
The only thing managers then can do is change email.

opancari

@hespera

So, in other words, you strongly suggest me to do nothing about it?!
Instead you to do something useful here finally and report that guy.

And, maybe, just maybe, I wonder is that your account when you defend him so desperately like someone attack you...

There is no problem at my side, period.
Don't change subject.
My mail is @gmail.com and works perfect from start.
Or you think that Google programmers worth nothing as OSM's and cannot fix just one button for months?

Hespera

@opancari You can try to change email instead and then see if you receive the mails then.
I'm sorry but this is bot something on our end, so more then advice you to change email we can't do.

SpecialOne

Cheat report system and activation mails is working perfectly.

OSM has more than 1.5M daily users and those users ACTIVATE around 1 thousand cheat reports per day in average.

No idea if google programmers are better or worst than GameBasics programmers, but one thing is sure, we didn't set on our system any specific rule to not send CR activation mails to you!

Our staff, provided you the help you requested. Explained that in order to handle your report you need to activate it. You said you didn't got any mail, you were advised to check what's wrong and maybe try eith another mail, you decided to pick the wrong way.... so the support via forum ends here.

If you want further support, please e-mail us from the mail set on the account and we can continue our support from there!