Tutorial Reward Bugged
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Dear Devs,
Everytime i log on to OSM in a browser i get a notification about claiming the 50 point tutorial award. However, because I have already completed the tutorial I understandably can't claim it.
The annoying thing is that it keeps showing up. Only on the website though, not in the app. (I'm playing on onlinesoccermanager.nl).
I hope to hear from you.
-Cranzai
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@cranzai_nl Hi, welcome.
Did you tried to claim it through your slot 1 already? -
Hi,
Thanks for your reply.
I have retried claiming it from my 1 slot,
thing is that i already claimed the reward when it first showed up but the notification just keeps coming. -
@cranzai_nl Can you try to remove cookies/cache/temp files from browser?
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Hmmm,
sadly doesn't seem to resolve the issue. -
@cranzai_nl In that case, could you please fill in our bug template that you can find here
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Can you help me here?
Login: Jorge Bairrada
Account: slot 1
League number: Liga de IG
Date & Time of the bug: 25/03/2018 (got to level 16 around 12:00 pm)
Platform: Website PC/Mobile
Screenshots: https://gyazo.com/44c8fd4186d26bf9bb8248263ee5850e
Bug step-by-step I choose the task of getting my caracter to level 16 in Lords Mobile. I got to level 16 and got no reward i tried to claim it in the only two slots i have and nothing. -
@jorge-bairrada Hi, welcome.
First you should never report a different issue in someone else his topic.
Also if you read the most common questions here you would know this is not a bug and the awnser on how to act is in there. -
Unsure whether this is the right place, but here is my filled in bug report:
Login: Cranzai
Account: Slot 1 and 2
League number: Unknown
Date & Time of the bug: 26-3-2018 17:39 (Note this is the last replication, the bug occurs everytime on a fresh browser log-in)Platform: Website
Browser: Chrome 65.0.3325.181Screenshots: https://imgur.com/a/w11IJ
Bug step-by-step Description:
This bug occurs whenever I log in to OSM via the website, I don't have this issue on the app.
I only get the prompt the first time I open any of my two slots, after clicking through the prompt it remains gone for the entire session. So if I log out and log back in I get the (bugged) prompt again. -
As it appears as of now the issue has resolved itself.
I logged in on my chromebook (which i previously used so i dont quite understand this) and then i was all of a sudden able to claim another 50 of those special points. I'm not sure if its intended for me to have these extra coins but the prompt doesnt pop-up upon relogin -
@cranzai_nl It has been fixed for you and those extra BC's where compensation
So it's time to close this topic now.
