Navigation

    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Search

    Tutorial Reward Bugged

    Support
    3
    11
    608
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Cranzai_NL
      Cranzai_NL Dutch Users last edited by

      Dear Devs,

      Everytime i log on to OSM in a browser i get a notification about claiming the 50 point tutorial award. However, because I have already completed the tutorial I understandably can't claim it.

      The annoying thing is that it keeps showing up. Only on the website though, not in the app. (I'm playing on onlinesoccermanager.nl).

      I hope to hear from you.

      -Cranzai

      H 1 Reply Last reply Reply Quote 0
      • H
        Hespera @Cranzai_NL last edited by

        @cranzai_nl Hi, welcome.
        Did you tried to claim it through your slot 1 already?

        1 Reply Last reply Reply Quote 0
        • Cranzai_NL
          Cranzai_NL Dutch Users last edited by

          Hi,

          Thanks for your reply.
          I have retried claiming it from my 1 slot,
          thing is that i already claimed the reward when it first showed up but the notification just keeps coming.

          H 1 Reply Last reply Reply Quote 0
          • H
            Hespera @Cranzai_NL last edited by Hespera

            @cranzai_nl Can you try to remove cookies/cache/temp files from browser?

            1 Reply Last reply Reply Quote 0
            • Cranzai_NL
              Cranzai_NL Dutch Users last edited by

              Hmmm,
              sadly doesn't seem to resolve the issue.

              H 1 Reply Last reply Reply Quote 0
              • H
                Hespera @Cranzai_NL last edited by

                @cranzai_nl In that case, could you please fill in our bug template that you can find here

                J 1 Reply Last reply Reply Quote 0
                • J
                  Jorge Bairrada Portuguese Users @Hespera last edited by

                  @hespera

                  Can you help me here?

                  Login: Jorge Bairrada
                  Account: slot 1
                  League number: Liga de IG
                  Date & Time of the bug: 25/03/2018 (got to level 16 around 12:00 pm)
                  Platform: Website PC/Mobile
                  Screenshots: https://gyazo.com/44c8fd4186d26bf9bb8248263ee5850e
                  Bug step-by-step I choose the task of getting my caracter to level 16 in Lords Mobile. I got to level 16 and got no reward i tried to claim it in the only two slots i have and nothing.

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    Hespera @Jorge Bairrada last edited by

                    @jorge-bairrada Hi, welcome.
                    First you should never report a different issue in someone else his topic.
                    Also if you read the most common questions here you would know this is not a bug and the awnser on how to act is in there.

                    1 Reply Last reply Reply Quote 0
                    • Cranzai_NL
                      Cranzai_NL Dutch Users last edited by

                      Unsure whether this is the right place, but here is my filled in bug report:

                      Login: Cranzai
                      Account: Slot 1 and 2
                      League number: Unknown
                      Date & Time of the bug: 26-3-2018 17:39 (Note this is the last replication, the bug occurs everytime on a fresh browser log-in)

                      Platform: Website
                      Browser: Chrome 65.0.3325.181

                      Screenshots: https://imgur.com/a/w11IJ

                      Bug step-by-step Description:
                      This bug occurs whenever I log in to OSM via the website, I don't have this issue on the app.
                      I only get the prompt the first time I open any of my two slots, after clicking through the prompt it remains gone for the entire session. So if I log out and log back in I get the (bugged) prompt again.

                      1 Reply Last reply Reply Quote 0
                      • Cranzai_NL
                        Cranzai_NL Dutch Users last edited by

                        As it appears as of now the issue has resolved itself.
                        I logged in on my chromebook (which i previously used so i dont quite understand this) and then i was all of a sudden able to claim another 50 of those special points. I'm not sure if its intended for me to have these extra coins but the prompt doesnt pop-up upon relogin

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          Hespera @Cranzai_NL last edited by Hespera

                          @cranzai_nl It has been fixed for you and those extra BC's where compensation 😉
                          So it's time to close this topic now.

                          1 Reply Last reply Reply Quote 1
                          • 1 / 1