Training - Video -30m
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I've just watched 4 videos to reduce the time of my player that are training but it only worked with 3 of the 4 players.
I've watched the movie(s) until the end and now i'm getting the message that I have to wait for x time.
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How are you accessing OSM? Phone? PC?
I have tested them out on both my iPhone and PC and they seem to be working. May be try clearing your cache/temporary internet files and try again?
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I've just tested it on my account on iPhone and it worked like a charm!
The only advice I can give you at this time is for you to reinstall app and try again! Maybe it would be better if you remove app, restart phone (not just a power off/on) and only after install app again.
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Just as a confirmation, I have used this on my iPhone as well and it worked. Have you tried what @SpecialOne has suggested by removing the app and reinstalling it?
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It may have just been a bug or glitch. There was a small bug update on the OSM app recently so it may have sorted out your issue.
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What happens if you switch slot and get back to same after (force a refresh)?
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Can you please provide me the team where you watched the 4 videos and only 3 got their time reduced in 30 minutes?
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We just can't reproduce this situation.
We can confirm that this happened: you completed the 4 videos and they were all validated, but only achieved 3 time reductions.
This may have been random glitches, communication breaks.... we really have no idea.
Also we don't have any other reports, which also may indicate that this may be due to some settings on your device...
I'm going to close this topic. If you manage to find how to reproduce it: steps that can be taken to get this result every time we follow them, then please report it and we'll look at it!